Dexter C.
Customer Service Specialist
Open to offersNew to PlatformLanguages
English
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About
I have almost five years of experience working in the BPO industry. My first job was in Lead Generation, where I talked to people and gathered information. After that, I worked as a Dispatcher for emergency roadside assistance, helping drivers who needed support. My most recent job was in a healthcare campaign, where I assisted patients with their questions and concerns and also processed their orders.
Experience
Customer Service Experience
Six Eleven Global Services · 2024 — 2025Processed equipment/supply orders, addressed complaints about delivery issues, and ensured customer satisfaction in a professional manner.Dispatcher
Six Eleven Global Services · 2023 — 2024Handled inbound and outbound calls related to roadside emergencies, coordinated assistance services, and maintained professionalism in all interactions. Acknowledged as a Top Performer Agent during this campaign.Lead Generation Specialist
Six Eleven Global Services · 2021 — 2023Responsible for making outbound calls to potential customers for home and auto insurance, qualifying leads, and achieving performance targets. Recognized as a Top Performer Agent in 2022.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyUniversity of Mindanao · 2016 — 2020
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