141 viewsTalent
Udochi R. — Senior Customer Service and Sales Specialist from Nigeria

Udochi R.

Senior Customer Service and Sales Specialist

Nigeria 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Udochi R. is a Senior Customer Service and Sales Personnel based in Abuja, Nigeria, with over five years of experience bridging engineering and commercial roles across the real estate and engineering industries. At D’iBrose Properties Ltd, she manages the full cycle of customer service and sales order management, including customer enquiries, onboarding, documentation, and post-sale support. Her responsibilities cover verifying sales orders, maintaining structured customer records, supporting invoice reconciliation, and ensuring compliance throughout the process. Udochi also has technical exposure from her time as an Intern Engineer at SLOT Engineering, where she supported site coordination, tracked materials usage, and reviewed technical documentation. She is proficient in CRM & ERP systems such as HubSpot and Zoho, leveraging her analytical skills to deliver accurate and efficient service within strict corporate standards.

Experience

  • Senior Customer Service Representative

    D’iBrose Properties Ltd · 2023 — Present
    Directed the entire customer service and sales support process, managing enquiries, documentation, and post-sale follow-ups. Acted as the initial point of contact to address and resolve order-related issues promptly. Ensured sales order verification and processing for accuracy before invoicing. Organized and maintained comprehensive customer records and filing systems. Assisted in invoice reconciliation and communicated account statements.
  • Customer Service Representative

    D’iBrose Properties Ltd · 2021 — 2023
    Handled a significant volume of customer enquiries while adhering to strict turnaround times. Facilitated customer onboarding and ensured the required documentation was completed. Recorded customer interactions and collaborated with sales teams to ensure seamless order processing.
  • Intern Engineer (NYSC)

    SLOT Engineering · 2018 — 2020
    Assisted engineering and operations teams by coordinating site activities, tracking material usage, and managing project documentation. Conducted reviews of technical drawings, delivery notes, and engineering documents to verify accuracy and compliance.

Skills & Expertise

Education

  • B.Eng. Mechanical Engineering
    Michael Okpara University of Agriculture · 2013 — 2018

Interested in this professional?

Sign in as an employer to save this profile or invite Udochi R. to a job.

Sign in as an employer