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Gerald R. — Mid-Level Recruitment and Customer Service Specialist from Philippines

Gerald R.

Mid-Level Recruitment and Customer Service Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Gerald Roy Estrada focuses on business data accuracy and client onboarding in recent remote roles, including as Data Analyst & Recruiter with Signet Capital Group. Tasks include validating financial records, managing patient consultations, and CRM management, drawing on HIPAA compliance training, recruitment, and data reporting skills within virtual environments.

Experience

  • Data Analyst & Recruiter

    Signet Capital Group · 2024 — 2025
    Oversaw and validated essential business data before uploading it to ZOHO CRM, maintaining information accuracy and reliability. Reviewed bank accounts and financial records for adherence to specified criteria.

  • Client Engagement/ Customer Service/ User Support/ Medical Scheduler/ Patient Coordinator

    Hear.com · 2023 — 2023
    Scheduled and coordinated patient consultations while supporting clinic systems and working to reduce service interruptions.

  • Payroll Specialist

    Ceridian · 2022 — 2022
    Handled payroll and financial data maintenance and analysis for compliance and accuracy; provided customer support and monitored trends for process optimization.

  • User Support Roles, Onboarding and Various Roles

    Various Remote Positions · 2012 — 2022
    Facilitated client onboarding and conducted user training across platforms such as CRM and Shopify. Addressed high-volume interactions, contributed to internal reporting, supported troubleshooting needs, and participated in process improvement activities.

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