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Uma M. — Senior Property Manager from India

Uma M.

Senior Property Manager

India 6+ years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Uma A. is a skilled Property Manager with over seven years of experience in efficiently overseeing property operations to maximize profitability and ensure tenant satisfaction. With a foundation in education from Goa University, Maharastra Board, and a Diploma in Aviation, Uma has expertly managed property maintenance, risk management, and regulatory compliance. Her tenure at Hotel RSVP highlights her success, where she developed marketing campaigns increasing occupancy rates by 15% and managed budgets meeting or exceeding financial targets. In her HR roles at Aspire International School and Aptask, she excelled in overseeing recruitment processes, implementing a biometric attendance system, and managing HR operations efficiently. Her ability to lead and mentor teams of up to 40 staff in different settings demonstrates her influential leadership and team management skills. Furthermore, Uma's experience at GATI KWE PVT LTD and Zensar Technology showcases her customer relationship management and problem-solving capabilities. Strong in budget management, contract negotiation, and team leadership, Uma seeks to further capitalize on her skills in a challenging Property Manager role that focuses on optimizing property value and enhancing resident experiences.

Experience

  • Property Manager

    Hotel RSVP · 2022 — 2024
    Ensured guest satisfaction through high service standards, leading to positive reviews and repeat patronage. Developed marketing campaigns to boost occupancy rates. Managed budgets effectively to meet sales targets. Compiled sales reports for strategic decision-making. Recruited and trained a team of 40 staff members. Resolved customer complaints promptly and maintained building compliance with safety regulations.
  • HR & ADMIN

    Aspire International School · 2021 — 2022
    Managed HR operations, including recruitment, onboarding, and employee records. Supported employee relations, handled grievances, and administered medical insurance. Implemented an attendance system to enhance tracking efficiency. Conducted orientations for new hires and managed employee exit processes.
  • HR & ADMIN EXECUTIVE

    ANTONY LARA RENEWABLE ENERGY PVT LTD · 2019 — 2021
    Involved in full cycle recruitment, including sourcing, screening, and placing personnel. Coordinated employee onboarding processes and maintained candidate databases. Assisted in budgeting and resource allocation. Managed job postings and facilitated employee exits.
  • DUTY MANAGER

    HOTEL CENTRE POINT · 2017 — 2019
    Oversaw daily operations, ensuring high guest satisfaction and cleanliness standards. Managed staff relations and provided training. Handled guest complaints effectively and maintained compliance with operational protocols.
  • DUTY MANAGER

    HOTEL HARDEO · 2015 — 2017
    Managed guest relations and day-to-day hotel operations. Conducted employee training and ensured compliance with standards. Addressed guest inquiries and resolved complaints promptly.
  • FLOOR SUPERVISOR

    GATI KWE PVT LTD · 2013 — 2015
    Supervised staff and ensured a high standard of service on the floor. Managed inbound calls and resolved customer inquiries. Maintained relationships with customers and monitored team performance.
  • SALES AND ACCOUNTS RECEIVABLE

    ZENSAR TECHNOLOGY · 2008 — 2013
    Managed billing, reservations, and guest check-in/out processes. Provided support to team members and resolved customer issues. Monitored performance metrics and facilitated team training sessions.
  • HR US IT Recruiter

    Aptask
    Sourced and recruited qualified candidates for IT positions, building a candidate database. Managed end-to-end recruitment for permanent roles, including salary negotiation and onboarding. Leveraged job portals for postings and candidate sourcing.

Skills & Expertise

Education

  • B.COM
    Goa University
  • HSC
    Maharashtra Board
  • SSC
    Maharashtra Board
  • Diploma in Aviation
    Institution not specified

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