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Ursula — Senior Office Manager from South Africa

Ursula

Senior Office Manager

South Africa No experience yet
Open to offersNew to Platform
Languages
EnglishAfrikaans
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About

Ursula B. is an experienced administrative and office management professional with over 30 years of hands-on experience across various business domains including sales, customer service, and business administration. Her tenure at Extreme Refrigeration and Air-Conditioning as a Manageress saw her managing daily operations, preparing quotations and invoices, and overseeing customer service and supplier communications. Prior to this, she served at ERI Construction as an Administrative Clerk where her responsibilities included payroll management and stock control. In her earlier role as a Sales Representative for Sir Juice, Ursula successfully maintained customer relationships and achieved sales goals. Her career began in motor vehicle sales at IC Nissan, where she was instrumental in client relationship management and business development. Armed with strong organizational skills and proficiency in tools like Microsoft Word and Excel, Ursula is adept at multitasking and managing complex office environments effectively.

Experience

  • Manageress

    Extreme Refrigeration and Air-Conditioning · 2010 — 2024
    Oversaw office operations and administrative functions. Generated quotations and invoices while managing financial documentation. Provided customer service and coordinated bookings alongside supplier liaising. Managed bookkeeping and payroll tasks and sourced necessary parts and materials for technicians.
  • Administrative Clerk

    ERI Construction · 2005 — 2009
    Executed general administrative tasks and handled payroll alongside employee record management. Ordered materials and supplies for construction while ensuring stock control and maintaining accurate inventory records.
  • Sales Representative

    Sir Juice · 2000 — 2005
    Maintained customer accounts and established strong relationships. Engaged in cold calling for business development and promoted products to meet sales objectives.
  • Motor Vehicle Sales Consultant

    IC Nissan · 1992 — 2000
    Facilitated the sale of new and used vehicles while generating new business and nurturing client relationships. Delivered after-sales support and ensured customer satisfaction.

Skills & Expertise

Education

  • Hairdressing College
    Hairdressing College · — — 1985
  • Grade 12 (Matric)
    Birchleigh High School · — — 1984

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