Ursula
Mid-Level Administrative Assistant
Open to offersNew to PlatformAbout
Ursula B. is a dedicated professional with significant experience in administrative and customer service roles. She has excelled as a Reception and Admin at both DPD Laser and Specialised Freight Services and served as a Secretarial Admin at Zakspeed. From January 2006 to July 2012, she honed her skills handling administrative work, client communication, and customer inquiries, showcasing her Microsoft Office proficiency, effective communication, and critical thinking. In her role from June 2018 to the present, she continues to bring her organizational abilities to the forefront, welcoming clients, managing calls, and resolving customer issues efficiently. Furthermore, Ursula's education from Birnam Business College and Rapid Results College reinforces her strategic approach to office management. Currently based in Benoni, Gauteng, she remains committed to growing her professional scope through exemplary service and organization.
Experience
Reception and Admin
Specialised Freight Services · 2018 — PresentFacilitated client meetings and handled booking arrangements. Managed incoming call flow by answering, screening, and forwarding calls. Conducted data capturing, stock management, and checked vehicles in for service.Secretary Admin
Zakspeed · 2013 — 2018Welcomed and directed clients while providing quotes. Managed counter sales, ordered office supplies, and performed general administrative duties, including filing and data organization.Reception and Admin
DPD Laser · 2006 — 2012Managed client greetings and communications while handling administrative tasks. De-escalated issues with irate clients and responded to incoming calls. Provided customer service and followed up on client queries.
Interested in this professional?
Sign in as an employer to save this profile or invite Ursula to a job.
Sign in as an employer