2 viewsTalent
Urvashi V. — Mid-Level International Business Analyst from India

Urvashi V.

Mid-Level International Business Analyst

India 2-3 years
Open to offersNew to Platform
Languages
EnglishFrench
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Urvashi V. is a highly analytical and multilingual professional specializing in Business Analytics and French language operations. Holding a Post Graduate Diploma in Management with a focus on advanced data mining, HR analytics, and data science, she has demonstrated a proven track record in international business settings. Urvashi excels in the areas of CRM systems, optimizing customer service, and driving market expansion. With experience in international sales and business development across diverse markets including Africa, South East Asia, the United States, and the UK, she has developed strategies for improving customer service operations, ensuring compliance with regulatory guidelines, and enhancing brand reputation. Skilled in lead generation and operation management, Urvashi has effectively utilized Salesforce to enhance collaboration and engagement and has conducted comprehensive due diligence on prospective business partners. Her proficiency in both English and French has enabled her to manage cross-border client relations and translate complex documents, contributing to international business success.

Experience

  • International Sales Executive

    Protean EGov Technologies Limited · 2023 — 2024
    Engaged in the preparation of Request for Proposals (RFPs) and proposals for International Business. Conducted presales activities targeting markets in Africa, South East Asia, United States, UK, and others. Implemented international sales strategies to enhance market presence in new countries. Performed comprehensive due diligence on potential business partners, including reviewing legal documents, website content, and corporate reports.
  • CSR Operations

    Telus International · 2022 — 2023
    Generated reports to summarize customer interactions as needed. Reviewed account and service histories to identify trends and resolve issues. Documented customer correspondence in CRM to track requests, problems, and solutions. Assisted colleagues with complex translations related to French language use. Developed strategies for customer service operations and collaborated with the sales team to set sales targets. Monitored billing activities for accuracy and timeliness, ensuring compliance with client guidelines.
  • French Professional

    Foundever
    Worked on presentations and presales communications targeted at French customers and partners. Translated text projects, such as legal documents and corporate reports. Crafted proposals, analysis, and oral presentations for clients while providing expedient customer service to international customers.

Skills & Expertise

Education

  • Post Graduate Diploma in Management (Business Analytics)
    IMT Ghaziabad · — — 2026
  • BA Programme
    Delhi University · 2019 — 2022

Interested in this professional?

Sign in as an employer to save this profile or invite Urvashi V. to a job.

Sign in as an employer