VA H.
Senior Virtual Assistant
Open to offersNew to PlatformAbout
Hannah A., based in Davao Del Norte, Philippines, is a seasoned Virtual Assistant and Order Fulfillment Specialist with over seven years of experience supporting diverse industries such as real estate, e-commerce, healthcare, and consulting. Throughout her career, she has adeptly managed calendar and email management tasks, enhancing operational efficiency for businesses. Her proven skills extend to social media management, where she has overseen content and engagement for Truckyu, Inc. In project management roles, Hannah has optimized workflows and managed e-commerce order processing and fulfillment at Curated LLC. She has held positions such as Healthcare Receptionist at EG Healthcare, where she verified insurance information and ensured patient confidentiality, as well as Supply Chain Admin at The WoundPros LLC, handling medical supply orders and communication with clinicians. Hannah is also proficient in handling sensitive information and maintaining compliance with standards like HIPAA, a testament to her dedication to providing detail-focused support across her roles.
Experience
Supply Chain Admin/Order Fulfillment
The WoundPros LLC · 2022 — 2025Oversaw inbound and outbound calls, processed orders for medical supplies and equipment, and managed returns while coordinating replacements or refunds. Liaised with clinicians for order approvals and interacted with shipping couriers for deliveries and pickups.Position at US Aviation Company
US Aviation Company · 2025 — 2025Handled inbound and outbound calls, scheduled appointments, and managed customer inquiries while contacting potential clients from cold leads. Secured 20-35 appointments weekly and arranged consultations with specialists.Position at Empire Wound Care Solutions
Empire Wound Care Solutions · 2025 — 2025Managed inbound and outbound calls, updated clinician's order requests, and notified clinicians regarding DME orders. Coordinated appointment setting and reached out to potential agencies for partnerships while maintaining the account manager's calendar.Healthcare Receptionist
EG Healthcare · 2024 — 2024Managed calls, inquiries, and follow-ups. Verified insurance and processed documentation while updating patient records confidentially. Collaborated with providers and staff, assisted with billing, and ensured HIPAA compliance.Executive Assistant
Truckyu, Inc. · 2023 — 2024Administered executive schedules, emails, and meeting arrangements. Oversaw social media content and engagement while designing marketing materials. Aided in client communication and coordinated projects, also handling research and administrative tasks.General VA/FB Ads Support
Sellout Digital · 2023 — 2024Managed administrative tasks, scheduling, and emails while assisting in the setup, monitoring, and optimization of Facebook Ads. Conducted market research and audience analysis, producing reports on ad performance and campaign insights.Project Manager/E-commerce Order Manager
Curated LLC · 2019 — 2022Supervised e-commerce order processing, fulfillment, and tracking. Communicated with vendors and coordinated inventory while ensuring timely shipping and resolving order issues. Led projects, assigned tasks, and monitored progress to enhance efficiency.HR Assistant Manager
Lasting Impact, LLC · 2019 — 2021Supported recruitment, onboarding, and employee management processes. Maintained HR records for compliance and handled payroll processing along with attendance and benefits administration. Addressed employee inquiries and conflict management.ESL Teacher
51Talk Philippines · 2016 — 2019Delivered English lessons to non-native speakers, assessing language proficiency to tailor lessons effectively. Created personalized learning materials and monitored student performance, adjusting teaching methods as necessary to maintain a positive classroom environment.Administrative Aide 1
LGU Panabo City · 2016 — 2019Assisted in office operations, including filing, data entry, and managing documents. Coordinated meetings and prepared official documents while responding to public inquiries. Maintained inventory of office supplies and ensured compliance with local government policies.
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