Val L.
Mid-Level Financial Submission Processor
Open to offersNew to PlatformAbout
Val Q. is an experienced professional with a background in sales, customer service, and operations across the travel, financial services, hospitality, and telecommunications industries. Currently serving as a Submission Processor at Expert VA / Capfront, Val reviews and verifies applications, maintains accurate data records, and coordinates with clients to ensure efficient and compliant submissions. As a Funding Advisor at Virtual Staffing Solution, Val assisted business owners with challenging credit profiles in securing necessary funds for startups and early-stage ventures. Past roles include Passenger Service Associate at Mactan Cebu International Airport, Travel Consultant at Dyninno International Travel Network, and Mobile Business Consultant at Telstra International, where Val leveraged hard skills in data entry, application processing, salesforce, GDS systems, and adherence to industry compliance. Val holds a Bachelor of Science in Hotel and Restaurant Management from STI Ormoc City.
Experience
Submission Processor
Expert Va / Capfront · 2025 — PresentReviewed applications and supporting documents for accuracy and completeness. Processed client submissions while ensuring adherence to company guidelines. Entered and maintained accurate data in internal systems, coordinated with clients and teams to address missing or incorrect information, and maintained organized digital records for tracking purposes.Funding Advisor - Sales
Virtual Staffing Solution · 2020 — 2023Focused on assisting business owners with negative marks on their credit reports and low credit scores, while also providing funding solutions for startups and early-stage enterprises.Passenger Service Associate
Mactan Cebu International Airport Authority - GMR Megawide Cebu Airport Corporation · 2019 — 2020Managed administrative tasks and customer service for travelers. Processed excluded passengers prior to their flights and catered to the needs and safety of passengers and airport personnel.Basketball Coach
Freelance · 2018 — 2019Conducted year-round basketball training and engaged in wine sales, while attending seminars focused on sales strategies.Mobile Business Consultant
Telstra International Philippines, Incorporated · 2017 — 2018Resolved billing issues and processed payment transactions. Provided technical assistance for mobile and landline services, upsold additional services, and managed customer complaints and escalations as a case manager.Travel Consultant Sales Associate
Dyninno International Travel Network · 2015 — 2017Aided customers in securing affordable airline tickets and offered real-time flight itineraries using GDS. Ensured competitive pricing for tickets and provided after-sales management and hotel bookings.Sales Agent Representative
Teleperformance (Hotels.com) · 2014 — 2015Assisted customers in finding economical hotel options and tailored recommendations to fit their budgets, providing 24/7 customer service.Lobby Lounge Attendant/Waiter
Waterfront Cebu City hotel and Casino · 2012 — 2014Took orders and served food and beverages to guests in the restaurant. Ensured a high standard of service and guest satisfaction while maintaining a clean and safe environment.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementSystem Technology Institute, Ormoc City, Philippines · 2008 — 2012
- High School / Secondary Level DiplomaOrmoc City National High School, Cebu Philippines · 2003 — 2007
Interested in this professional?
Sign in as an employer to save this profile or invite Val L. to a job.
Sign in as an employer