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Valentin D. — Senior Digital Marketing Sales Specialist from Philippines

Valentin D.

Senior Digital Marketing Sales Specialist

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Valentin D. is a results-driven Sales & Marketing Specialist with over 8 years of experience, primarily in digital marketing and customer engagement within leading BPO and tech companies. He has a proven track record in boosting sales conversions and enhancing ad performance, holding key roles such as Digital Marketing Sales Specialist for Meta at Accenture Philippines. In this capacity, he conducted targeted cold calls to advertisers, provided strategic recommendations to improve campaign ROI, and fostered strong client relationships. Valentin's tenure in technical support and sales roles at TSA and Alorica saw him consistently exceed targets through upselling and exceptional customer service. His expertise also includes cold calling, performance coaching, and data analysis, with distinguished achievements such as a LEAP Training Coach, resulting in productivity and sales performance gains. Throughout his career, Valentin has been recognized for his outstanding contribution, including being awarded Top Agent and maintaining high customer satisfaction scores.

Experience

  • Digital Marketing Sales Specialist for Meta

    Accenture Philippines · 2024 — 2026
    Engaged in targeted cold calls with Meta advertisers to provide customized advice aimed at enhancing ad campaign ROI. Implemented strategies for campaign optimization, leading to improved CTR and lower acquisition costs. Fostered strong advertiser relationships via follow-ups through email and live chat.
  • Technical Support & Sales Representative

    TSA · 2022 — 2024
    Delivered both technical and product support, successfully achieving monthly upsell and cross-sell objectives. Maintained a customer satisfaction score exceeding 95%.
  • Technical Support & Sales Representative

    Alorica Philippines · 2019 — 2022
    Promoted value-added services during support calls, consistently surpassing sales targets. Enhanced first-call resolution rates by applying effective problem-solving techniques.
  • Telesales Representative

    Concentrix Philippines · 2017 — 2019
    Managed both outbound and inbound sales calls, achieving a sales quota attainment rate of 120%. Delivered personalized solutions and product knowledge to strengthen client relationships.
  • Customer Service & Sales Representative

    HSBC Electronic Data Processing · 2013 — 2016
    Served premium banking clients by upselling financial products and services. Selected as SME for Cards & Banking based on consistent performance and product expertise.
  • Customer Service Representative

    Startek · 2011 — 2013
    Recognized as Top Agent for delivering exceptional customer service.
  • Technical Support

    Sitel Philippines · 2010 — 2011
    Provided troubleshooting and technical assistance to ensure compliance with service level agreements.

Skills & Expertise

Education

  • High School
    E.A.R.I.S.T. Laboratory High School · 1994 — 1998
  • Elementary School
    Epifanio Delos Santos Elementary School · 1988 — 1994