185 viewsTalent
Valmarcofer T. — Mid-Level Technical Support Specialist from Philippines

Valmarcofer T.

Mid-Level Technical Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Valmarcofer T. is a results-driven professional with over five years of experience spanning sales, customer service, Tier 2 technical support, and lead generation across industries such as technology, web design, immigration services, food delivery, and telecommunications. As Tech Support & Customer Service at Skywire Networks, Valmarcofer resolved complex B2B network disruptions and managed client data with Excel. At Mungarro Web Designs, he oversaw outbound campaigns and coordinated multiple projects, ensuring client satisfaction within web development. His tenure at Relocate LTD involved managing Canadian visa applications and conducting cold calls. As a Sales Agent/Operator at AT&T, he utilized Salesforce CRM to surpass sales quotas. Valmarcofer effectively supports operations in both B2B and B2C contexts, leveraging systems such as HubSpot and advanced data tracking tools.

Experience

  • Tech Support & Customer Service

    Skywire Networks · 2023 — 2025
    Delivered Tier 2 technical support to B2B clients by addressing network disruptions and managing the porting of telephone numbers.
  • Virtual Assistant / Manager

    Mungarro Web Designs · 2022 — 2023
    Directed outbound lead generation campaigns and oversaw client acquisition efforts while coordinating various web design projects.
  • Permit Application Specialist

    Relocate LTD · 2022 — 2023
    Managed the complete process for Canadian work permit visa applications and conducted cold calls while ensuring client communication via email, chat, and phone.
  • Food Delivery Support Representative

    Alorica · 2021 — 2022
    Supported customers with app-related inquiries, order placements, and payment issues while processing a high volume of online orders.
  • Sales Agent / Operator

    American Telephone and Telegraph Company (AT&T;) · 2019 — 2021
    Executed inbound and outbound sales calls, successfully meeting monthly sales quotas and managing customer accounts in Salesforce CRM.

Skills & Expertise

Education

  • STEM Strand
    Nieves Villarica National High School · 2016 — 2018

Interested in this professional?

Sign in as an employer to save this profile or invite Valmarcofer T. to a job.

Sign in as an employer