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Vandana K. — Junior Claims Analyst from India

Vandana K.

Junior Claims Analyst

India 2-3 years
Open to offersNew to Platform
Languages
EnglishHindi
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About

Vandana K. is a seasoned Process Associate and Claims Analyst with significant expertise in FNMA claims analysis, ensuring 100% SLA compliance and preventing escalations. She currently contributes to Rocket Mortgage in Bangalore, India, where she handles complex claim submissions and resubmissions through iClaims and Proven software. Vandana expertly analyzes denied FNMA claims, resolves issues promptly, and supports the successful processing of loans across multiple FNMA processes including document pulling, filing, and modifications. Her proficiency in managing pending submitter actions and tracking team progress underscores her operational excellence. Vandana's dedication to process improvement is further affirmed by her pursuit of an MBA in Finance and a Bachelor of Computer Application, enriching her capability for data-driven decision-making. Notable achievements include a Special Mention Award and runner-up status in the 2025 Ultimate Prodigy contest, highlighting her outstanding performance in loan processing and team productivity. Her technical skillset is complemented by her practical experience developing web applications, showcasing her adeptness in both the finance and technology sectors.

Experience

  • Process Associate

    Rocket Mortgage · 2024 — Present
    Provided customer-oriented services for origination and transactions related to single-family homes in the U.S. Conducted claims analysis, submission, and resubmission through iClaims and Proven, ensuring accuracy and compliance with service level agreements. Evaluated denied FNMA claims, pinpointed issues, and executed resubmissions promptly before deadlines. Engaged in various FNMA processes, including document pulling, investor claim submission, and modification loans, exhibiting operational adaptability. Assigned and monitored Pending Submitter Action cases among team members to ensure timely processing, maintaining high accuracy in loan processing to uphold quality standards.

  • Intern

    Hash Infotech · 2023 — 2023
    Created a 'Dormitory Manager' web application aimed at managing hostel operations. Developed responsive web pages utilizing HTML, CSS, Bootstrap, and JavaScript. Enhanced user experience by integrating interactive UI components, adhering to core web development principles and structured project workflows.

Skills & Expertise

Architectural ServicesQuickbooksData AnalystYouTube SpecialistAccountantExcel ExpertAdobe XD

Education

  • Masters of Business Administration
    St. Joseph's College, Bangalore · 2024 — Present
  • Bachelor of Computer Application
    SDM College · 2020 — 2023

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