vanessa V.
Open to offersNew to PlatformAbout
Vanessa V. is a dedicated Executive Assistant and Virtual Assistant based in Bataan, Philippines, with a strong background in Administrative Support. Her proficiency in managing executive calendars and organizing inboxes enhances her capability to ensure smooth operational processes. She has honed her expertise in email management, scheduling, and client communication—skills crucial to her past role as a Customer Service Representative at Optum, where she managed customer inquiries and maintained records with precision. Vanessa holds a Bachelor of Science in Medical Technology from Our Lady of Fatima University. Her attention to detail and competency in Google Workspace and Microsoft Office Suite strengthen her capability of handling complex tasks efficiently in high-paced environments.
Experience
Customer Service Representative
OptumHandled customer inquiries via phone, email, and chat support while addressing concerns with professionalism. Maintained complete and accurate customer records, prepared reports, and provided assistance with administrative tasks. Communicated effectively to ensure high levels of customer satisfaction.
Skills & Expertise
Education
- Bachelor of Science in Medical TechnologyOur Lady of Fatima University
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