Junior Customer Service and Operations Specialist
Open to offersNew to PlatformVanessa A. is a dedicated professional in customer service and operational excellence with experience in the hospitality industry. She has honed her skills in environments that require agility and organizational control. At Hotel Eurobuilding in Maiquetía, Vanessa provided personalized guidance to guests, ensuring a positive experience by resolving complaints and managing various payment methods. Her role as Supervisor at La Barra 1539 in Colombia involved supervising daily operations, coordinating staff, and managing stock. Vanessa's expertise includes Office 365, first aid, and risk management. She has a maritime engineering background from Universidad Marítima del Caribe and is fluent in Spanish. Her certified leadership and teamwork skills are complemented by her advanced knowledge in safety protocols such as fire prevention, personal survival techniques, and social responsibilities.
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