Vanessa K.

Rosell V. is a highly experienced professional specializing in customer support and operations, particularly skilled in managing client relationships across North America, Asia, and Europe. She has consistently delivered exceptional service and operational solutions, primarily through her role as Selling Partner Support Sr. at Amazon Operations Services PHL and 24/7 Customer Philippines Inc. Her expertise extends to project coordination, problem-solving, and training assistance, contributing significantly to team development and high-quality customer experiences. With a background in communications, marketing support, and research, Rosell has supported SMEs and provided integral operational support to international telecom providers, demonstrating her adeptness in data entry, project management, and using Microsoft Office tools like Excel, Word, and Outlook. Her foundation in these skills was built on a Bachelor of Science in Airline Management from Indiana Aerospace University, complemented by her analytical role as a Market Researcher at Survey Sampling International, where she was responsible for survey execution and data analysis.