Vanessa A.
Senior SAP Operations Specialist
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About
Vanessa O. is a distinguished General Virtual Assistant and Healthcare Support Specialist with over six years of experience in SAP operations, back-office administration, and healthcare services. Her career spans roles such as Business Center Analyst and Cost Accounting Analyst, where she excelled in managing end-to-end order processing using SAP ERP and resolving complex price variances. Vanessa has a notable proficiency in supply chain coordination and logistics, ensuring zero backlog and accuracy in high-volume environments. Her healthcare expertise is supported by a National Certificate II in Healthcare Services, emphasizing her ability to deliver compassionate care to elderly residents, monitor vital signs, and maintain rigorous infection control standards. Vanessa's academic foundation includes a Bachelor of Arts in Political Science from MSU-Iligan Institute of Technology, complementing her technical skills in MS Office and Google Workspace. Her adeptness at collaborating with corporate clients and optimizing operational workflows underscores her adaptability in both virtual and medical support settings.
Experience
Business Center Analyst (SAP Operations)
Process Synergy Inc. / Great Food Solutions · 2021 — 2026Executed end-to-end order processing using SAP ERP, which included validating purchase orders, entering orders accurately, and verifying pricing. Investigated and resolved complex price variances to maintain billing accuracy. Worked collaboratively with Sales, Supply Chain, and Third-Party Logistics (3PL) providers to enhance fulfillment workflows and ensure on-time deliveries. Provided order confirmations and logistics updates to corporate clients through specialized E-Portals.Healthcare Services Trainee (OJT)
Saint Therese Senior Care Center · 2023 — 2023Provided structured daily care and lifestyle support to elderly residents in a residential care facility. Monitored and recorded patient vital signs while assisting senior nursing staff with medication schedules and health updates. Guided residents with Activities of Daily Living (ADLs), focusing on mobility assistance, personal hygiene, and nutritional intake, all while ensuring a safe environment. Reported any subtle changes in resident behavior or physical condition to the medical team to promote high-quality care.Cost Accounting Analyst
Jathniel Corporation · 2020 — 2021Produced and audited daily production and raw material reports across multiple branches. Analyzed operational data sets to track performance metrics and identify financial or material discrepancies. Collaborated with branch supervisors to efficiently resolve data inconsistencies. Conducted monthly physical inventory counts and reconciled stock data between branches. Compiled detailed financial and operational reports for over 20 branches, including managing pricing updates and performance analysis.Business Center Analyst
Process Synergy Inc. · 2019 — 2020Managed high-volume SAP order booking and administrative documentation during peak operational seasons to maintain zero backlogs.
Skills & Expertise
Education
- National Certificate II in Healthcare ServicesTechnical Education and Skills Development Authority (TESDA) · — — 2024
- Bachelor of Arts in Political ScienceMSU-Iligan Institute of Technology · 2015 — 2019