Venisa M.

Leveraged Eyethu for enhanced inventory data tracking, leading to improved stock accuracy and reduced data entry errors across retail locations. Streamlined the procurement processes with Eyethu systems, resulting in quicker supply turnaround and better supplier compliance. Developed advanced spreadsheets in Microsoft Excel to monitor monthly office expenses, identifying cost-saving opportunities. Audited and modernized the digital archiving system to enhance information retrieval for team members, ensuring compliance. Managed executive calendars and international travel logistics via Microsoft Outlook for the senior leadership teams. Created detailed operational reports with Microsoft Word and PowerPoint for executive quarterly reviews. Coordinated workflows among retail storefronts, warehouse logistics, and corporate headquarters to maintain communication. Led the onboarding and scheduling process for new staff to minimize downtime during transitions. Oversaw facility operations, vendor contracts, and maintenance schedules, ensuring no operational interruptions. Administered petty cash reconciliation, billing verification, and invoice processing with complete financial accuracy.

Generated commercial quotes and proforma invoices in Microsoft Excel, accelerating order turnaround and enhancing client approval rates. Regularly audited customer files, price lists, and credit limits to maintain system data integrity and rectify billing discrepancies. Handled B2B and retail account inquiries through Microsoft Outlook, providing timely updates on pricing, stock availability, and deliveries to facilitate order closures. Resolved customer delivery escalations and product returns, upholding high customer satisfaction and brand loyalty. Acted as the primary communication link among external sales executives, corporate clients, and warehouse distribution teams. Monitored inventory levels against pipeline forecasts within the ERP system to alert procurement of potential shortages. Compiled sales revenue reports in Microsoft Word and Excel for the sales director to gain insights into performance. Created impactful presentation materials in Microsoft PowerPoint for external sales representatives during major contract pitches.