10 viewsTalent
Venz K. — Junior Service Dispatcher from Philippines

Venz K.

Junior Service Dispatcher

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Venz K., an organized and detail-oriented professional based in Cagayan de Oro City, has excelled in roles such as Service Dispatcher & Operations Support at industry-leading firms like Black & White Cleaning Services and Equipment Repair Services. With a Bachelor of Science in Technology Communication Management from the University of Science in Technology of Southern Philippines, she has honed her skills in areas such as customer service, chat and email support, and administrative tasks. Demonstrating proficiency with tools like Google Workspace, Service Fusion, Voyage, and Microsoft Excel, Venz efficiently handles customer inquiries, schedules service appointments, and coordinates with teams to maintain streamlined operations. Known for maintaining accurate service records and adept at managing multiple tasks simultaneously, she also excels in data management, problem-solving, and written communication, further underscoring her adaptability and commitment to efficient operational support. Her academic excellence is highlighted by achievements such as being a Dean’s Lister and City Scholar.

Experience

  • Service Dispatcher

    Equipment Repair Services · 2023 — 2026
    Coordinated service appointments daily, collaborating with technicians to ensure the effective scheduling and completion of jobs. Monitored job progress, updated service records, and assisted with invoicing by verifying job details with assigned technicians.
  • Chat & Email Support

    Black & White Cleaning Services · 2021 — 2023
    Provided clear and timely assistance to customer inquiries via chat and email, ensuring professionalism in responses. Maintained accurate records of conversations while following up on unresolved issues and customer requests.

Skills & Expertise

Education

  • Bachelor of Science in Technology Communication Management
    University of Science in Technology of Southern Philippines (USTP) -CDO · 2021 — 2023

Interested in this professional?

Sign in as an employer to save this profile or invite Venz K. to a job.

Sign in as an employer