Vermark C.
Mid-Level Sales and Customer Engagement Specialist
Open to offersNew to PlatformPhotos
About
Vermark C. is an accomplished Customer Service Representative and Consulting Analyst with robust expertise in high-volume sales and customer engagement. He excelled at cold calling and securing high-value sales pipelines through strategic B2B outbound campaigns. At Telus International, he mastered inbound and outbound communication, utilizing AI tools like ChatGPT, Gemini, and Canva to enhance efficiency and marketing content creation. In his role as an Online Marketing & E-commerce Specialist, he managed e-commerce operations, leveraging tools such as Salesforce, HubSpot, and Zendesk. Vermark also supported clients in the healthcare sector as a Consulting Analyst at Ascendion Philippines, guiding them through benefit enrollments and analyzing data to recommend plan optimizations. His educational foundation is rooted in a Bachelor of Science in Computer Science from St. Clare College Of Caloocan.
Experience
Online Marketing & E-commerce Specialist
E-Commerce Online Shop | Freelancing · 2025 — 2026Oversaw daily E-Commerce operations, which included managing product listings, pricing updates, and coordinating orders. Utilized AI tools for marketing content creation, photo and video editing, optimizing product descriptions, analyzing performance data, and automating workflows.Consulting Analyst - Health & Benefits
Ascendion Philippines · 2024 — 2025Analyzed benefits data and plan designs to support client recommendations, while assisting employees with the benefits enrollment process and clearly explaining available medical plans and options.Customer Service Representatives
Telus International · 2022 — 2024Managed high-volume inbound and outbound cold calling to engage prospects effectively and pitch premium services, while maintaining strong customer satisfaction through support and inquiry handling.
Skills & Expertise
Education
- Bachelor of Science in Computer ScienceSt. Clare College Of Caloocan · 2018 — 2022
- Information and Communication TechnologySt. Clare College Of Caloocan · 2016 — 2018