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Veronica B. — Senior Retail and Hospitality Business Manager from Argentina

Veronica B.

Senior Retail and Hospitality Business Manager

Argentina 6+ years
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About

Verónica B. is a seasoned business manager and entrepreneur with over 20 years of experience in comprehensive business management, notably in the gastronomy, retail, and services sectors. She specializes in the setup, organization, and operation of commercial outlets, leading teams, administrative control, and customer service. Based in Villa Carlos Paz, Argentina, Verónica founded and led the hospitality business ALMA PEPERINA for a decade, overseeing operations from initial setup to strategic sale. With her venture BOHO SOUL, she manages commercial operations including product curation and visual merchandising. In the early 2020s, she co-founded DRINK IT, a wine shop, and played a critical role in its initial operations. Verónica's expertise extends to transportation, as demonstrated by her involvement in CAR COR's foundation in 1994. Her education includes training in team management and leadership, effective communication, and digital tools, highlighting adaptability and continual skill enhancement.

Experience

  • Founder / Owner / General Manager

    ALMA PEPERINA · 2015 — 2025
    Initiated and managed the business from its inception. Oversaw operational and administrative functions with an average team of 8 employees in two shifts. Handled purchasing, supplier management, stock control, and daily cash management. Managed payments to suppliers, account management, and overall administration. Engaged in customer service and participated actively in kitchen activities at various stages. Designed menus and recipes. Created procedure manuals for preparation, preservation, and standards. Conducted selection, interviews, hiring, and training of staff. Resolved internal and external conflicts. Engaged in negotiation and renewal of leasing contracts. Strategically decided to sell the business after 10 years in the industry.
  • Founder / Owner / Commercial Management

    BOHO SOUL · 2024 — Present
    Launched the retail store as the fourth personal venture. Curated products while managing stock and relationships with national and international suppliers. Organized the retail space and visual merchandising. Provided personalized customer service. Managed social media and branding efforts. Developed external sales points through display racks in related spaces.
  • Partner / Initial Management

    DRINK IT · 2023 — 2024
    Opened the store in partnership. Managed initial operations and organized business processes. Sold ownership stake in the business to a partner.
  • Executive Assistant

    Direct Sales Company (multilocation) · 1996 — Present
    Organized and filtered executive schedules. Managed reception and control of daily cash from various locations. Handled payments to personnel and suppliers. Conducted banking deposits and general administrative tasks.
  • Participation in Foundation and Initial Management

    CAR COR · 1994 — Present
    Actively contributed to the company's creation. Provided commercial assistance and was involved in the initial ticket sales. Supported administrative and operational activities during the foundational phase.
  • Reception and Administration

    Dental Center and Medical Clinic
    Managed the schedules of medical and dental professionals. Welcomed patients upon arrival. Handled billing for insurance companies. Organized administrative functions within the clinic.

Skills & Expertise

Education

  • Completed Secondary Education
    Institution not specified

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