Veronica B.
Senior Virtual Assistant
Open to offersNew to PlatformLanguages
English
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About
I have 37 years’ experience, split into 29 years as a Virtual Assistant, Personal Assistant, Administrative Assistant, Office/Project Manager, Receptionist, Events Coordinator, Technical Copywriter, Data Capturer, Proofreader, Copy Editor and Content Transcriber, (back end of IOS and Android Apps and website information uploading). I have an additional 8 years’ experience as a Magazine Picture Editor and Magazine Picture Researcher.
My skills include client/customer liaison, correct telephone etiquette, administration, diary management, local and international travel arrangements, internet research, planning, creation of systems, writing of Standard Operating Procedures and manuals, budgets, reports and financial recons, data capturing, follow ups, confidentiality, time management, copy editing/proofreading, logical and strategic thinking, legal and business contracts, advertising and marketing, social media posting and event management.
Additional knowledge: Microsoft Office, Outlook and Gmail, Google Workspace, MS Teams, Zoom, Google Meet, Slack, Pipedrive, Amazon S3, CRM, ChatGPT, YouTube, staged and live websites, server administration, basic HTML, Facebook, Instagram, Twitter/X, Instagram, TikTok, Linked-In, Bulk SMS’s, Canva and Mail Chimp.
Excellent command of English, both written and spoken. I have proofread/copy edited two published books: firstly, a novel for an author in the United Kingdom and secondly a financial book in Johannesburg. I work equally well in a team environment or on my own.
Experience
Freelance Virtual Assistant
Regency Global · 2023 — PresentI worked on websites for two clients, a global medical company (staged website), and a local tourism company (on YouTube), inserting information and video uploads. High level of accuracy. English to French and Portuguese translations for the medical website as well as health and news articles. I also acknowledged, chatted with and answered questions from followers of the medical company’s many Facebook and Instagram pages (different brands), within various African countries. Communication in English, French and Portuguese. Daily/Weekly (depending on other projects) MS Teams meetings with countrywide staff.Personal Assistant to Academic Director/Administrative Assistant
Johannesburg Business School · 2020 — 2023Performed personal assistant duties for the Academic Director while managing a variety of administrative tasks related to 100s of students and faculty using Outlook, Word, Excel, and PowerPoint.Freelance Virtual Assistant
The Human Resource Practice · 2023 — PresentI contacted hotels and venues countrywide for small seminars. Arrangements for speakers and delegates. Updated database (Pipedrive) with delegate information. Updated Excel spreadsheet summary of CRM database entries and noted leads. I worked with the business owner onsite in Johannesburg (also a job overlap) and assisted her with general office duties and conference planning, as she is one of the chosen accredited Brené Brown (PhD, MSW, renowned American researcher, author, and professor at the University of Houston) facilitators worldwide. She trained with Brené Brown in Texas in 2019. I assisted and completed the Dare to Lead workshop in Cape Town,Freelance Virtual Assistant
Protactic Strategic Communications · 2023 — PresentProofread documents for press releases. Researched and contacted various companies for media press releases. Collated information. Phone calls, emails and summary spreadsheets.Personal Assistant to MBA Director
Wits Business School · 2016 — 2020Supported the MBA Director with personal assistant duties and managed administrative tasks for 100s of students, faculty, and Executive Education delegates. Assisted in marking examination papers and contributed to the development of a new MBA program.Content Transcriber / Proofreader / Copy Editor
Essential Medical Guidance · 2018 — 2019Uploaded clinical medical guidelines onto the CMS platform while proofreading and copy-editing content to ensure accuracy. Supported the Customer Success team and assisted with the management of daily content updates.Personal Assistant to MBA Director
Wits Business School · 2016 — 2018Provided after-hours assistance (evenings and weekends) to the MBA Director, performing similar duties as previously stated.Business Development Manager
GAD Consulting Services · 2016 — 2017Edited financial training modules and assisted in reviewing a second edition of a book. Managed proposals for business opportunities and conducted social media outreach for promotional content.Personal Assistant to Director
ACC Productions · 2014 — 2016Handled administrative duties including calendar management, correspondence, and travel arrangements. Supervised a household staff and managed personal tasks related to the Director's family.Office Manager / Personal Assistant
Institute of Service Quality · 2013 — 2014Managed all company administration including student liaison, travel organization, and various office errands.Front Desk / Receptionist
Eaglevision Optometrists · 2013 — 2014Performed reception duties including managing appointments, assisting clients, and handling sales transactions.Personal Assistant to HR, Legal and Financial Director
Old Fashioned Fish and Chips · 2012 — 2013Executed personal assistant tasks for the Financial, HR, and Legal Director, organizing diary management and coordinating departmental requests.Administrative and Event Assistant
Exhibition Management Services · 2012 — 2012Supported the Exhibition Manager with administrative tasks for large events, including registration and correspondence for exhibitors.Personal Assistant to Managing Director/Office Manager
Media Nova · 2011 — 2011Involved in production and operations management including overseeing publishing processes and logistics for the Managing Director.Picture Editor
Cleo Magazine South Africa · 2008 — 2011Sourced images for the magazine, overseeing the maintenance of digital assets and managing relationships with external agencies.Picture Researcher
Zoo Weekly/Zoo Weekliks Magazine · 2007 — 2008Conducted picture research for various magazine sections while providing support to the Picture Editor and collaborating with editorial teams.Picture Researcher
Heat Weekly Magazine · 2006 — 2007Executed image research and liaised with international counterparts to secure exclusive content for magazine sections.Manager - Editorial / Personal Assistant
Bigger Picture/South Photographs Picture Agencies · 2003 — 2006Handled client liaison and picture research while performing administrative tasks for the manager, including invoicing and sales reporting.Administrative and Event Assistant / Assistant to the Accountant
Perspective Projects · 2002 — 2003Assisted in managing events nationwide with administrative support and onsite coordination, while providing accounting assistance.Personal Assistant to Managing Director
Fibrelan (Pty) Ltd · 1996 — 2001Managed personal tasks for the Managing Director, including travel coordination, client liaison, and financial administration.Personal Assistant to Directors / Secretary / Office Coordinator
David Higson-Smith Consulting Engineers/Sam Carson and Associates/Batchelor and Holmes · 1995 — 1996Provided reception and secretarial support while managing administrative duties across several directors.Personal Assistant to Managing Director / Office Manager
Corporate Innovation · 1991 — 1995Performed personal assistant duties, supervised office operations, and organized promotions and employee events.Admin Assistant / Personal Assistant to Managing Director
South African Futures Industry Association (SAFIA) · 1988 — 1991Supported the establishment of the company, engaging in administrative duties and assisting in the organization of conferences and member communications.
Skills & Expertise
Education
- Dare to Lead - Brene BrownThe Human Resource Practice · 2026 — 2026
- DiplomaAlliance Francaise - Johannesburg · 2000 — 2000
- ExcelNew Horizons - Johannesburg · 1997 — 1997
- Time Management and Personal Assistant SkillsIMSA - Johannesburg · 1991 — 1991
- Personal Assistant and Computer SkillsEdEase Computer Training - Johannesburg · 1989 — 1989
- Office Automation and Computer Programmes CourseSilicon Office - Cape Town · 1988 — 1988
- Secretarial SkillsKelly Greenoaks - Johannesburg · 1988 — 1988
- MatriculatedFish Hoek Senior High School · 1983 — 1987
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