VERONICA H.
Mid-Level Operations Manager
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Verónica H. is a dedicated Senior Operations Manager with extensive experience in the manufacturing and supply chain sectors. She excels in driving operational transformation and enhancing company P&L through strategic initiatives. At Markkman, she managed a team of 25, boosting productivity by 20% and cutting operational costs by 15% through effective P&L management and resource allocation. Her leadership in CAPEX investment led to a 25% projected ROI and raised operational capacity by 18%. During her tenure as a Last Mile Shift Manager at Amazon, she optimized high-volume distribution operations, maintaining over 97% on-time delivery and reducing delivery costs by 12%. At Schneider Electric, Verónica improved operational efficiency by 12% and reduced downtime by 18% while overseeing a team of 250 in high-demand settings. Her technical prowess spans TPM, SMED, and TQM, supported by skills in VSM and DMAIC. With a certification in Lean Manufacturing and advanced education including an MBA, Verónica continues to align operational processes with business objectives for sustained growth and competitiveness.
Experience
Operations Manager
Markkman · 2025 — 2025Oversaw end-to-end operations encompassing production, logistics, and supply chain. Managed a team of 25 employees, directly influencing business profitability by implementing a budget control model and enhancing resource allocation efficiency. Conducted process reengineering in Quality and Warehousing to significantly reduce waste. Directed CAPEX investment related to technological expansion, ensuring operational capacity was improved. Led efforts for Ecovadis certification to enhance ESG positioning. Maintained operational continuity during organizational changes, achieving high service levels.Last Mile Shift Manager (Temporary Contract)
Amazon · 2024 — 2024Oversaw last-mile operations at a high-volume distribution center, managing teams of up to 30 employees while achieving high on-time delivery rates. Enhanced shift productivity through the development of operational standards and performance tracking mechanisms. Improved efficiency by reducing delivery costs and coordinated with 3PL providers to elevate performance standards. Ensured the sustainability of operations during peak seasons, maintaining a high level of performance under increased demand.Production Manager
Schneider Electric · 2022 — 2022Directed production activities in a high-complexity metal-mechanical environment, managing a team of supervisors and a large workforce. Focused on improving operational efficiency through KPI-driven management practices and optimizations to reduce unplanned downtime. Enhanced equipment reliability and aligned production operations with strategic objectives.Manufacturing Supervisor
Schneider Electric · 2016 — 2021Managed high-volume manufacturing operations with unionized teams, ensuring compliance with international production standards. Enhanced First Pass Yield and strategically facilitated the transfer of production lines during challenging times. Oversaw cross-functional team dynamics and led Lean initiatives, achieving significant cost savings.Project Assistant
CIPSA Offshore Technologies · 2012 — 2013Assisted in the execution of industrial construction projects by ensuring alignment between design and field execution. Managed project documentation to maintain traceability and efficiency in information flow. Contributed to the development of technical drawings in AutoCAD to aid engineering decisions.
Skills & Expertise
Education
- MBAEscuela Europea de Dirección y Empresa · — — 2021
- Bachelor's Degree in Industrial EngineeringUniversidad de las Américas Puebla (UDLAP) · — — 2015
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