vethina V.

Vethina P. is a seasoned Virtual Assistant specializing in CRM & Marketing Support with extensive experience in operations management. In her role from March 2025 to April 2026, she expertly conducted outbound and inbound calls to qualify homeowners for roof inspections, leveraging her skills in managing and updating CRM pipelines using GoHighLevel. Vethina adeptly handled customer inquiries through voicemails, texts, and emails, ensuring seamless lead capture and conversion using structured scripts. She demonstrated proficiency in scheduling and coordinating inspection appointments while maintaining precise data entry and database organization. Her previous part-time role as a Data Encoder further honed her abilities in data entry, where she ensured high accuracy in encoding large volumes of data and managing records. Vethina is proficient in various tools, including Zendesk, Canva, and Google Workspace, showcasing her versatility in managing digital communication platforms. Holding a Bachelor of Science in Information Technology from Central Luzon State University, she is committed to driving operational efficiency and customer success.