VHIE A.
TEAM DIRECTOR | MULTIMEDIA ARTIST | CUSTOMER SERVICE & REAL ESTATE SPECIALIST
Actively lookingNew to PlatformLanguages
EnglishTagalog
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About
Creative Lead | Multimedia Artist | Visual Designer with 4+ years of experience creating high-performing visuals for brands, businesses, and digital campaigns. Skilled in graphic design, video editing, branding, motion graphics, social media content, and AI-powered creative workflows. Experienced in leading teams, managing projects, and delivering high-quality work in fast-paced remote environments. Passionate about turning ideas into compelling visuals that drive engagement, strengthen brands, and deliver measurable results.
Experience
Customer Service & Payments Specialist
Fingerhut Fetti · 2023 — 2026Earned promotion to a high-trust account, managing sensitive payment transactions and expanded responsibilities. Processed payments, resolved billing concerns, and guided customers through financing options with accuracy and care. Maintained strict compliance with company policies while safeguarding confidential financial data. Balanced customer needs with operational accuracy, contributing to team success.Team Director & Performing Artist
International Dance Projects · 2023 — 2026Directed and mentored 200+ performers across cultural arts and company projects. Achieved 5× National Champion titles (Prelude PH, WSB PH, Champions Tour 2025). Represented the Philippines on global stages across the USA, Middle East, and Asia. Led main teams KrispyKreamPH and AOG 6100, delivering award-winning productions and branded campaigns.Customer Service Representative
Harry & David · 2023 — 2025Delivered exceptional support for gourmet gifts and floral orders, ensuring seamless transactions and timely deliveries. Handled high-volume inbound calls with precision, empathy, and professionalism during peak holiday seasons. Consistently exceeded KPIs in customer satisfaction, call quality, and order accuracy. Strengthened brand loyalty by resolving complex issues with clear communication and patience.Senior Acquisition Analyst
Superb Offers · 2024 — 2025Leveraged AI tools (including GPT) to analyze properties and generate investment packages. Drafted Letters of Intent and managed broker communications, accelerating deal closures. Maintained acquisition pipeline, improving lead tracking efficiency by 30%. Delivered data-driven insights that supported strategic investment decisions.Multimedia Artist & Visual Designer
Freelance · 2023 — 2025Created character concepts, illustrations, and brand identities that enhanced client recognition. Produced logos, motion graphics, and marketing campaigns to increase engagement. Collaborated with teams to ensure timely project delivery.
Skills & Expertise
Education
- Bachelor of Science in Entertainment & Multimedia ComputingUNO-R Bacolod · 2023 — 2025
- Senior High - Science, Technology, Engineering, and Mathematics (STEM) StrandLNHs Murcia · 2021 — 2023
- Junior High - Special Program in the ArtsLNHs Murcia · 2017 — 2021
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