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Victor M. — Senior IT and Administrative Professional from United Arab Emirates

Victor M.

Senior IT and Administrative Professional

United Arab Emirates 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Victor M., based in Dubai, UAE, is a seasoned IT and Administrative Professional with over 15 years of experience in enhanced business operations through digital transformation. He has a profound command of ERP and CRM Systems and excels in process improvement, business process analysis, and data management. His expertise extends to the implementation of AI-assisted productivity tools such as ChatGPT, Claude AI, and Canva AI, which he employs to optimize documentation, research, and workflow efficiency. Victor has served in pivotal roles such as a Sr Admin Officer / Accountant at Flamingo Air Investments, where he enhanced executive operations with AI-driven solutions, and as a Microsoft CRM Developer at Bizrahmed Center, managing key operations in Microsoft Dynamics CRM. An ERP Functional Consultant at Synergy Software Systems, his contributions spanned across sectors like HR and hospitality. Victor holds a Bachelor of Science in Commerce from Colegio de San Juan de Letran and is currently pursuing Executive MBA Coursework at the Quantic School of Business and Technology.

Experience

  • Sr Admin Officer / Accountant

    Flamingo Air Investments · 2023 — 2026
    Assisted in executive operations, reporting, process improvement, and various business administration tasks. Leveraged AI tools to enhance productivity, documentation processes, research capabilities, and overall workflow efficiency.

  • Microsoft CRM Developer

    Bizrahmed Center · 2020 — 2022
    Oversaw MS Dynamics CRM (D365) including reporting, DHA reports, management of lead pipelines, and coordination of patient booking. Provided support for Power BI, SQL, Excel reporting, and initiatives in business analytics.

  • ERP Functional Consultant

    Synergy Software Systems · 2014 — 2020
    Executed the implementation of ERP, CRM, HR, WPS, and hospitality solutions. Engaged in requirements gathering, user training sessions, testing, and process analysis.

Skills & Expertise

ERP / Enterprise SystemsCRMMLS (Multiple Listing Service)AccountingAccountantExcel Expert

Education

  • Executive MBA Coursework
    Quantic School of Business and Technology · 2025 — Present
  • Bachelor of Science in Commerce (Major in Accounting)
    Colegio de San Juan de Letran

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