Victoria O.
Senior Medical Administrative Specialist
Open to offersNew to PlatformAbout
Victoria O. is a results-driven Medical Administrative Specialist with over seven years of experience in supporting healthcare operations, managing electronic medical records, and delivering high-quality patient support in Lagos, Nigeria. Proficient in HIPAA-compliant data handling and well-versed in CRM systems such as PRACTO and EPICOR, Victoria excels in remote administrative coordination. Her current role as a Medical MIS/Administrative Officer at Sterling Exploration & Energy Production Company (SEEPCO) involves maintaining electronic health records, coordinating remote scheduling systems, and ensuring compliance with health and safety standards. At Prime Services FZE, she managed high-volume patient data with over 99% accuracy and provided front-line support, enhancing patient satisfaction. She is currently pursuing an MBA in Business Administration and holds a B.Sc. in Computer Science from the National Open University of Nigeria. Victoria is open to remote work across U.S. time zones, backed by her certifications in Medical Records Management, CRM, and Occupational Health & Safety.
Experience
Medical MIS / Administrative Officer
Sterling Exploration & Energy Production Company (SEEPCO) · 2022 — PresentMaintained electronic health records while ensuring strict confidentiality. Coordinated appointments and facilitated remote scheduling systems. Managed medical inventory and monitored supply levels. Processed invoices using ERP systems (EPICOR) and acted as a liaison between medical staff and employees. Ensured compliance with workplace health and safety standards and improved administrative workflows via digital tracking systems.Medical Records Assistant / Receptionist
Prime Services FZE · 2017 — 2022Handled high-volume patient data with over 99% accuracy. Delivered front-line support through phone, email, and in-person interactions. Coordinated schedule for patients and provider availability, while keeping detailed logs of issues for prompt resolution. Assisted in the maintenance of administrative operations and documentation control, enhancing patient satisfaction with professional communication.Medical Records Assistant / Receptionist
Prime Services FZE · 2014 — 2017Ensured compliance in maintaining patient records and documentation. Supported daily administrative tasks and front desk operations, along with assisting in reporting and internal documentation processes.Administrative Intern
Nigerdock FZE · 2013 — 2014Assisted with administrative operations and front desk tasks. Managed both physical and digital records, and contributed to appointment scheduling and customer service.
Skills & Expertise
Education
- MBA, Business AdministrationNational Open University of Nigeria
- B.Sc. Computer ScienceNational Open University of Nigeria
Interested in this professional?
Sign in as an employer to save this profile or invite Victoria O. to a job.
Sign in as an employer