Vince E.
Junior Insurance Administrative Assistant
Open to offersNew to PlatformAbout
Vince E. is a dedicated Administrative & Insurance Virtual Assistant from Manila, specializing in supporting U.S. clients within the insurance industry. With a solid foundation in policy processing, endorsements, renewals, and COIs, Vince ensures efficient operations and precise CRM management using tools like AMS360, Applied Epic, and EZLynx. His proficiency extends to platforms like RingCentral, Google Workspace, and Microsoft 365, along with a readiness to adapt to Salesforce and Xero invoicing. During his tenure at Commercial Lines Cover Desk, he processed over 50 policy endorsements monthly, maintained a 99% data accuracy rate, and delivered timely COIs. Vince’s expertise is further underscored by his dedication to confidentiality and proactive communication. Before his role in insurance, he managed customer inquiries and office tasks in agricultural supply and administrative support roles. A graduate in Business Administration majoring in Financial Management, Vince is equipped for remote work, maintaining a high-speed internet connection and a professional home office setup.
Experience
Virtual Assistant – Commercial Lines Cover Desk
null · 2025 — 2026Managed the processing of over 50 policy endorsements and renewals each month, ensuring compliance and accuracy. Facilitated daily requests for Certificates of Insurance (COI), delivering them promptly to uphold client trust. Maintained and updated client records in AMS360, Applied Epic, and EZLynx, achieving a data accuracy rate of 99%. Organized insurance documents and reports to streamline retrieval processes. Handled client communications via email and phone, maintaining a professional response rate of 100%. Ensured the confidentiality of sensitive client information in compliance with industry standards.Desk Clerk (Part-time)
Bimbo Agricultural Farm & Supplies · 2023 — 2025Addressed client inquiries and managed scheduling, improving response times. Oversaw phone and email communication while keeping office records well-organized.Admin Staff
EMTEN28 · 2022 — 2023Conducted data entry and document management tasks to support daily office operations. Coordinated scheduling and reporting activities to enhance workflow efficiency.
Skills & Expertise
Education
- Bachelor of Science in Business Administration – Major in Financial ManagementSaint Louise de Marillac College of Sorsogon Inc. · 2021 — 2025