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Vincent M. — Senior Customer Success and Digital Marketing Strategist from Philippines

Vincent M.

Senior Customer Success and Digital Marketing Strategist

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Vincent M. is a seasoned Senior Customer Success & Digital Marketing Professional based in the Philippines, bringing over 20 years of expertise across the telecommunications, IT distribution, pharmaceutical, and digital marketing industries. He has excelled in managing complex client portfolios such as Smart Communications' ₱12M+ Infinity accounts, directing multivendor sales pipelines for Microsoft and Oracle at tech distributors, and scaling omnichannel digital brands from the ground up. His role as a founder and Digital Marketing Strategist saw him leverage Meta Business Suite, HubSpot, and Salesforce to improve brand reach and automate lead generation, achieving notable growth metrics for startup ventures. Vincent M. is also adept at handling data analytics and rigorous compliance in remote environments, performing high-accuracy audits and ensuring zero-failure data integrity in global data analysis roles.

Experience

  • Data Analyst

    Appen · 2023 — Present
    Audits intricate digital datasets to enhance machine learning models while maintaining 100% quality accuracy.

  • Lead Generation Specialist

    Miyagi Ptd. Ltd. · 2022 — 2023
    Oversees client onboarding and reporting processes utilizing HubSpot and Calendly, in addition to implementing automated lead capture sequences for various international clients.

  • Digital Marketing Strategist

    OhMyHoney · 2021 — 2022
    Spearheads full-funnel Meta Ads management, focusing on local audience engagement along with budget allocation, A/B testing for ad creatives, and performance evaluation to improve Return on Ad Spend (ROAS). Increases the brand’s digital presence and performance through strategic marketing efforts.

  • Financial Advisor

    AIA Philippines · 2018 — 2022
    Manages service contracts of substantial value, ensuring accuracy in policy data and specifications related to investment.

  • Corporate Account Management

    Wordtext Systems, Tech One Global, Sagesoft Solutions, Inc. · 2014 — 2018
    Directs sales forecasting and pipeline management for a portfolio that includes Microsoft (Azure/O365), Oracle, Veritas, and Red Hat. Functions as a primary connection between C-level executives and technical engineers to clarify IT licensing (SaaS/PaaS) into business value.

  • Field Sales Manager

    SV More PharmaNutria · 2013 — 2014
    Conducts audits of regional operations to uphold compliance within the pharmaceutical industry while verifying technical data.

  • Account Manager

    Smart Communications, Inc. · 2003 — 2013
    Manages an elite portfolio with an annual revenue of ₱12M+ for high-net-worth clients, achieving a high retention rate through diligent account health monitoring. Oversees risk and compliance through detailed commercial research and credit investigations.

Skills & Expertise

Project ManagementDigital MarketingAccount ManagementData Analyst

Education

  • B.S. in Business Administration (Marketing)
    Polytechnic University of the Philippines