Hire Vincent C.: Mid-Level Workshop Manager from Kuwait

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About

Vincent F. is a seasoned professional with extensive experience in the automotive and finance sectors. As a Workshop Manager at KNS Bike Trading Est. in Kuwait, he managed daily operations and implemented inventory management systems to enhance service delivery efficiency. His role also involved developing training programs for technicians and handling customer interactions to improve satisfaction. Prior to this, he worked as a Warehouse and Parts Manager, optimizing stock levels, forecasting trends, and managing warranty claims. He began his career in finance with roles at Sumisho Motor Finance Corporation in the Philippines, where he conducted credit analysis and marketing strategies. Vincent holds a Bachelor of Science in Commerce with a major in Computer Management from Aklan Catholic College. His expertise in Inventory Management and Customer Service underpins his ability to contribute effectively to organizational growth.

Experience

Workshop Manager
KNS Bike Trading Est. · 2024 — 2025
Oversaw daily workshop operations, ensuring efficiency and compliance with safety standards. Developed training programs for technicians on KTM, Husqvarna, GasGas, and Watercraft products. Implemented inventory management systems to optimize stock levels and minimize service downtime. Managed customer interactions, providing expert advice and analyzing feedback to enhance service processes. Delivered comprehensive reports on faults to meet customer requirements while maintaining quality standards.
Warehouse and Parts Manager
KNS Bike Trading Est. · 2022 — 2025
Managed inventory control processes to maintain optimal stock levels and ensure product availability. Developed training programs for staff on inventory systems and best practices for parts handling. Analyzed sales data to forecast demand trends and inform purchasing strategies. Conducted regular inventory audits to ensure accuracy and prevent discrepancies. Provided guidance on spare parts and maintenance to internal and external customers while overseeing special orders.
Sales Executive/Admin
Motorcycle World Company W.L.L · 2015 — 2021
Delivered excellent customer service and facilitated sales conversions. Maintained detailed product knowledge regarding models, pricing, and promotions. Developed strong relationships with customers through personal interactions and communication via phone or email. Acted as a liaison between the company and its markets, gathering valuable customer information to assist in negotiations. Recorded inquiries and sales, providing regular reports to the sales department.
Service and Sales Associate (SSA Head)
SUMISHO MOTOR FINANCE CORPORATION · 2012 — 2013
Provided exceptional customer service and assisted applicants in navigating credit requirements. Logged inquiries and applications for prompt processing and followed up to convert inquiries into loan applications. Coordinated with processing officers regarding application statuses and communicated necessary information to applicants.
Credit Marketing Representative (CMR)
SUMISHO MOTOR FINANCE CORPORATION · 2011 — 2012
Compiled and analyzed credit information to assess the risk involved in extending credit. Verified references and background information on credit applicants. Reviewed customer files to identify delinquent accounts and recommended payment plans based on financial data.
Marketing Associates (MA)
SUMISHO MOTOR FINANCE CORPORATION · 2010 — 2011
Conducted dealer visits to gather applications and processed them according to company standards. Performed orientations for clients to clarify payment handling and policies. Submitted performance and monitoring reports on account status to management.
Clerk (Service Fulfillment Assistant)
BDO Consumer Lending Group · 2008 — 2009
Assisted the Customer Service Fulfillment team with processing and monitoring customer requests. Conducted outbound calls to facilitate pending applications and managed inquiries from customers and branch staff. Prepared monthly reports detailing inbound and outbound transactions.
Office Practicum/Front liner
SOCIAL SECURITY SYSTEM · 2007 — 2007
Served as a front liner to assist customers with their concerns and provided accurate information regarding social security benefits. Processed claims in accordance with established guidelines.
Dining Wait Staff/Pantry Boy/Storekeeper
FRIDAY'S BORACAY RESORT · 2004 — 2005
Delivered standard dining services while managing customer relations. Prepared supply requests and maintained stock inventory for daily operations and events.