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Violet H. — Senior Executive Assistant from United States

Violet H.

Senior Executive Assistant

United States 6+ years
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Languages
EnglishGerman
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About

Violet H. is a seasoned Senior Executive Assistant with over seven years of experience in supporting C-level executives across diverse industries including banking and healthcare. Currently positioned at Citibank in Irving, TX, she provides vital administrative support, managing correspondence, calendars, and complex travel arrangements across seven time zones. Her tenure at Citibank is marked by achieving 100% compliance training completion through her skillful communication. Previously, at the American College of Emergency Physicians, Violet managed certification processes, ensuring industry compliance and enhancing application turnaround times. At Merrill Lynch, her leadership improved employee engagement to 98% in Honolulu, HI. Violet's foundational experience at Capital One Bank in Plano, TX, saw her excel in roles ranging from Lead Teller to Administrative Assistant III, where she adeptly handled high-volume transactions and coordinated events, achieving significant cost savings by negotiating vendor contracts. Violet holds an Associate Degree in Business Administration from Mount Royal College, strengthening her capability to drive operational efficiency and deliver exceptional service in all her roles.

Experience

  • Senior Executive Assistant

    Citibank · 2022 — Present
    Delivered high-level administrative assistance to C-level executives by managing correspondence, calendars, and complex travel arrangements. Facilitated effective communication across seven time zones and prepared reports while maintaining confidentiality.

  • CME Approval Manager

    American College of Emergency Physicians · 2020 — 2022
    Oversaw certification processes to ensure adherence to industry standards and enhanced the turnaround times for physician applications.

  • Market Executive Assistant

    Merrill Lynch · 2018 — 2020
    Handled executive scheduling, travel arrangements, and office operations while focusing on improving employee engagement.

  • Executive Assistant to CEO

    Make-A-Wish Hawaii · 2016 — 2017
    Managed the CEO's schedule, board communications, and travel logistics while coordinating high-profile events and meetings.

  • Administrative Assistant III

    Capital One Bank · 2009 — 2015
    Provided scheduling and travel support to the Regional Executive, led an administrative team, and coordinated events. Negotiated vendor contracts to achieve savings.

  • Lead Teller / Teller

    Capital One Bank · 2008 — 2009
    Promoted to Lead Teller based on performance, managed teller operations, ensured compliance, and maintained cash and vault with accuracy. Trained new staff and addressed high-volume transactions and customer concerns.

Education

  • Associate Degree, Business Administration
    Mount Royal College