Vissa M.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Vissa Mae F. holds a Bachelor of Science in Management Accounting and brings experience across accounting, education, hospitality, telecommunications, e-commerce, and logistics sectors. Starting as an Accounting Clerk at Palazzo de Laoag Hotel in 2005, she managed data entry of expenses, sales reporting, and salary processing. At Northwestern University, she supported academic affairs by preparing official documents, managing university records, and revising regulatory provisions for CHED accreditation audits. Her telecommunications experience includes customer service and technical support for TELSTRA, handling both landline and wireless accounts. From 2021, she has worked as a Virtual Assistant for clients in e-commerce and logistics, notably with Amazon UK and companies like Drive Yello Australia and Unishipper, focusing on product research and monitoring shipments. She is skilled in MS Office, Google Apps, and client communications.
Experience
Virtual Assistant for monitoring logistic shipments of varied companies
Company not specified · 2024 — PresentOversaw and monitored logistics operations for multiple companies, ensuring timely updates and tracking of shipments.Partime Customer Service for a logistic company
Unishipper Logistics Company · 2023 — PresentDelivered customer service support within logistics, addressing client inquiries and facilitating service operations.Partime Virtual Assistant for a UK client as Product Research
Amazon · 2021 — 2022Conducted product research and supported administrative tasks as a virtual assistant.Customer Service for TELSTRA
Company not specified · 2007 — 2012Addressed customer inquiries for landline services, reported and escalated issues as needed.Technical Support for TELSTRA
Company not specified · 2012 — PresentAssisted customers with ADSL and wireless accounts, providing troubleshooting for internet connectivity issues.Partime Customer Service, Order Taking for Dominos US
Teleperformance Philippines · 2010 — PresentProvided customer service and order management for Dominos, demonstrating strong organizational skills and a commitment to quality service.Document Controller of the Quality Assurance Center
Company not specified · 2007 — PresentHandled documentation processes for quality assurance, ensuring accuracy and compliance.Office Secretary of the Vice President of Academic Affairs
Northwestern University · 2006 — PresentFacilitated daily communications for the VPAA with various college units, organized formal documentation, and attended meetings to record minutes. Oversaw document management and revised provisions for CHED audit compliance.Accounting Clerk
Palazzo de Laoag Hotel · 2005 — PresentManaged accounting tasks and maintained financial records, ensuring proper documentation and accuracy.
Skills & Expertise
Education
- Bachelor of Science Management AccountingInstitution not specified · 2000 — 2004
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