vivian A.

Not specified

• Medical Advisor

  TELEPERFORMANCE · 2025 — 2026
  Provided medical advisory services for the Centene account.

• Customer Service Rep Collector

  DESERT FINANCE LLC · 2025 — 2025
  Handled customer service and collection activities.

• Independent Broker

  FREIGHT SMART LOGISTICS · 2024 — 2024
  Operated as an independent broker within the logistics sector.

• Back Office Customer Service Advisor

  TELUS INTERNATIONAL · 2023 — Present
  Delivered back office customer service support for Uber Groceries.

• Telephone Advisor Customer Service Rep

  CONDUENT · 2020 — 2023
  Served as a telephone advisor for customer service related to UPS.

• Telephone Advisor

  TELEPERFORMANCE · 2022 — 2022
  Offered telephone advisory services for T-Mobile.

• Telephone Advisor II

  Allied Global · 2017 — 2018
  Functioned as a Telephone Advisor II for TRACFONE and served as Tier 2 ERD Supervisor.

• Pre-primary Grade Teacher

  Ministry of Education · 2006 — Present
  Taught pre-primary grades and managed family engagement, while also coordinating the curriculum evaluation committee.

• Supervision Assistant

  Educational Supervision Zone 11 · 2006 — 2006
  Assisted in supervision tasks, maintaining office records and providing customer service.

• architecture degree

  University of San Carlos of Guatemala