Vladimer M.

Vladimer M. is a dedicated professional with extensive experience in content moderation, customer service, and technical support across the BPO industry. He most recently worked as a Content Moderator at TaskUs in Las Piñas, where he played a crucial role in ensuring digital content compliance on major platforms like Facebook, Instagram, and Threads. Prior to this, he was a Citi Collections Specialist at Genpact, where he managed credit card and loan account concerns, enhancing customer satisfaction through professional assistance and payment solutions. His tenure at Foundever saw him specialize as a QuickBooks Online and Payroll Specialist, handling complex account and subscription issues efficiently. His earlier role as a Technical Specialist at iBex Global Solutions focused on customer support for Frontier Communications, addressing connectivity and billing issues. Vladimer holds a Bachelor of Science in Tourism Management from ABE International Business College and is proficient in Microsoft Office applications, general computer troubleshooting, and is knowledgeable in payroll systems.