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Voughn V. — Senior Service Support Specialist from Philippines

Voughn V.

Senior Service Support Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Voughn Y. is an experienced finance and operations professional with a background in business process outsourcing (BPO), fast food, and financial services industries. As a Junior Finance Specialist at Vanquish BPO Inc, Voughn reviewed financial documents, assisted with payroll, and maintained organized records. In a prior role as Service Support Senior Specialist at Angstrom BPO Inc, Voughn managed Xero accounting software for bank reconciliations, processed UK payroll including tax and pension calculations, and maintained accurate accounts receivable and payable records. At Verity BPO Inc, Voughn handled compliance checks on client datasets. Experience as a Manager Trainee at McDonalds included supervision of daily operations and applying inventory control and cash handling skills. Earlier, at Sun Life Financial, Voughn managed mailroom operations and maintained document security. Voughn is skilled in Microsoft Excel, QuickBooks, and Monday.com, with a Bachelor’s degree in Business Administration – Marketing Management.

Experience

  • Junior Finance Specialist

    Vanquish BPO Inc · 2025 — 2026
    Reviewed financial documents for accuracy and completeness. Assisted in payroll preparation while ensuring compliance with company policies. Organized financial records and supported month-end reconciliation. Coordinated with clients on finance-related inquiries and documentation.
  • Service Support Senior Specialist

    Angstrom BPO Inc · 2023 — 2025
    Processed invoices, bank reconciliations, and journal entries utilizing Xero. Assisted with UK payroll processing, including tax and pension calculations. Managed accounts receivable and payable for timely updates. Maintained accurate financial data in client accounting systems and supported internal reporting and compliance documentation.
  • Data Compliance Support Specialist

    Verity BPO Inc · 2022 — 2023
    Reviewed datasets to ensure completeness and compliance with client rules. Supported audit and compliance checks.
  • Manager Trainee

    Mcdonalds · 2022 — 2022
    Assisted in supervising daily restaurant operations to maintain smooth workflow and adherence to company standards. Supported shift management by delegating tasks and monitoring performance to uphold customer satisfaction. Learned core management functions such as scheduling, inventory control, and cash handling.
  • Mailroom Staff

    Sun Life Financial · 2019 — 2022
    Managed daily operations in the mailroom, including sorting and distributing incoming and outgoing correspondence. Ensured timely delivery of mail, packages, and confidential documents while adhering to strict security protocols. Operated various office equipment to efficiently process high volumes of mail.

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