Wade C.
Senior Business Analyst
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English
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About
Wade C. is a seasoned Senior Business Analyst with extensive experience in business process management, business architecture, process improvement, and ERP management. Working across transportation, healthcare, financial services, automotive, hospitality, FMCG, and manufacturing industries, Wade C. has managed projects involving process modeling, governance, risk & compliance (GRC), and large-scale ERP software implementations. His career spans roles at organizations such as Golden Arrow Bus Services, Infocare Healthcare, Metaperformance, and iOCO, where he led business process redesign and facilitated alignment with regulatory and organizational requirements. Wade C. utilizes BPMN, Atlassian Jira, SCOR and APQC in developing and deploying business process frameworks, ensuring solutions are strategically aligned and compliant. He brings a structured, analytical approach to process transformation and governance initiatives across varied global business environments.
Experience
SENIOR BUSINESS ANALYST
GOLDEN ARROW BUS SERVICES · 2025 — 2026Developed an RFP and business requirements for the replacement of the company’s current ERP system. Created a detailed, hierarchical business process repository using the APQC framework for the ERP replacement project. Modeled and documented existing business processes across Finance, Traffic Operations, Human Resources, Engineering, and Procurement.SENIOR BUSINESS ANALYST
INFOCARE HEALTHCARE · 2023 — 2024Conducted business analysis for a medical registry product's development, collaborating with the Agile development team. Utilized Atlassian project products extensively in this role. Responsibilities involved detailed data mapping and modeling with the HL7 FHIR standard, defining business requirements, conducting business acceptance testing, business process modeling, and API payload definition.SENIOR BUSINESS ANALYST
METAPERFORMANCE · 2021 — 2023Engaged in Business Process Modeling and Analysis within an Investment Administration company, translating Financial Product features into business and functional requirements. Collaborated on various projects in the Health Care sector: developed Business Process Architecture and documentation standards, modeled customer-facing processes, created functional requirement specifications for a new healthcare product, and established data management policies.PRINCIPAL CONSULTANT
INDEPENDENT CONSULTING · 2020 — 2020Designed a Business Process Management capability for a global concierge services firm in the hospitality industry. Defined standards for documenting business policies, regulatory requirements, processes, and performance measurements, establishing a knowledge repository for international offices.SENIOR BUSINESS ANALYST
IOCO COMPANY · 2016 — 2020Conducted business process management and analysis for a leading Financial Services Provider. Established standards for Business Process Architecture and Business Process Modelling. Engaged in business process modeling and requirements specification for a new risk product and re-engineering of the contact centre, while leading Business Process Management initiatives.SENIOR BUSINESS ANALYST
VII CONSULTING · 2011 — 2016Provided consulting services to a Financial Services Provider and a Digital Media group. Defined business capabilities and processes for software license management. Improved business processes through discovery and modeling, defined business rules, and managed Governance Risk and Control (GRC) content. Ensured compliance with external regulations and aligned multiple project deliverables.SENIOR BUSINESS PROCESS ANALYST
IQ BUSINESS GROUP · 2011 — 2011Engaged in Business Process and Organizational Design for an FMCG/CPG marketing-focused company. Centralized the procurement function and redesigned processes to align with corporate governance and best practices.SENIOR BUSINESS ANALYST / CHANGE MANAGER
I&J LTD · 2008 — 2010Redesigned the organizational structure to align business capabilities with IT strategies, implementing changes from executive to operational levels to reduce overhead costs. Focused on business process improvement in the Order to Cash process, managing projects related to Business Architecture and Process Management.PRINCIPAL CONSULTANT / PROJECT MANAGER
SELF-EMPLOYED · 1999 — 2008Redesigned business processes for an automotive assembly company to align with global standards. Defined performance measures and information requirements for a business intelligence project based on the SCOR model. Managed IT Infrastructure Outsourcing RFPs and led a Navision ERP implementation.PRINCIPAL CONSULTANT / PROJECT MANAGER
SOLUTIONBANK, INC. · 1998 — 1999Managed Baan implementation projects as Principal Consultant, overseeing the consulting team's development and mentoring while executing projects for an Electronics Design and Assembly company.PRINCIPAL CONSULTANT / PROJECT MANAGER: ERP SOLUTIONS DIVISION
MASTECH SYSTEMS · 1996 — 1998Led project management and business analysis for Baan ERP implementations across various sectors, including a natural oil and gas refinery and an electronics assembly business. Engaged in business process modeling and data migration initiatives.PRINCIPAL CONSULTANT / PROJECT MANAGER
FREELANCE CONSULTING · 1992 — 1996Developed strategic plans and specified application requirements for a transportation equipment manufacturer. Managed Baan ERP implementations involving extensive business process re-engineering and workshop facilitation.SENIOR CONSULTANT, MANAGEMENT CONSULTING DIVISION
DELOITTE & TOUCHE · 1989 — 1991Participated in the development of Strategic Information Systems Plans and contributed to the Systems Architecture for major clients, fulfilling business analyst roles.SENIOR CONSULTANT
COMPUSONS · 1987 — 1989Enhanced client implementations of the IDMS database management system and assisted in planning information system portfolios while conducting training courses.SENIOR CONSULTANT, COMPUTER MANAGEMENT CONSULTING
COMCON · 1986 — 1987Provided consulting services utilizing proprietary system analysis and design methodologies for various projects.DATABASE ADMINISTRATOR
FOSCHINI LTD. · 1982 — 1985Consulted on database design and software usage for a fashion retail chain, managing a team responsible for a centralized corporate database.SOFTWARE ENGINEER
SIEMENS DIS · 1980 — 1981Provided customer support for Siemens’ software, particularly focusing on their proprietary database management system, while contributing to software development efforts.ANALYST / PROGRAMMER
FIRESTONE · 1978 — 1980Engaged in the development, testing, and implementation of manufacturing systems.
Skills & Expertise
Education
- MBA (incomplete)University of Cape Town · — — 1985
- B. Sc. (Computer Science)University of Cape Town · — — 1977
- MatriculatedGrey High School, Port Elizabeth · — — 1973
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