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Walker — Junior Administrative Assistant from Jamaica

Walker

Junior Administrative Assistant

Jamaica Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Kayla W. is an accomplished Administrative Assistant with extensive experience working on contracts at organizations like Sagicor Life in Mandeville, Jamaica, and Service Solutions Consultants Limited. With a Bachelor’s degree in Management Studies, specializing in Human Resource Management from Northern Caribbean University, and professional experience in office administration and customer service, she excels at records and document management, customer service, and maintaining efficient information flow. Kayla’s technical proficiency includes expertise in Microsoft Office Suite, Excel, PowerPoint, and Google Workspace tools such as Teams, Outlook, and Zoom. In previous positions, she managed communication, handled data entry, and maintained schedules. Her role at St. Maarten Laboratory Services involved supporting document processing, notifying advisors of incomplete documentation, and managing information flow for preparations of Background Check Reports.

Experience

  • Customer Service Representative

    NCTVET · 2025 — 2025
    Supported clients and advisors by processing documents and handling correspondence. Managed the submission of completed forms to the scanning and processing team while notifying advisors of any missing or incomplete documentation.
  • Administrative Assistant

    Service Solutions Consultants Limited · 2024 — 2024
    Managed incoming and outgoing communications through phone and email while maintaining schedules for appointments and meetings. Ensured precise recording and communication of all details, assisted in document printing, and adhered to standard operating procedures. Organized employee files for accurate record-keeping and compiled new hire documentation.
  • Clerical Assistant

    St. Maarten Laboratory Services · 2018 — 2023
    Executed data entry tasks by capturing and verifying information from various sources. Directed phone calls and distributed correspondence while ensuring the security of confidential documents.

Skills & Expertise

Education

  • Bachelor's degree in Management Studies, Human Resource Management emphasis
    Northern Caribbean University

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