Wilfredo D.
Mid-Level Store Supervisor
Open to offersNew to PlatformAbout
Whilldy D. is a seasoned professional in the retail and food service industries, currently serving as a Store Supervisor at CW Home Depot in Santa Rosa, Laguna. He spearheads the supervision of the receiving, releasing, dispatching, and customer service areas, ensuring seamless operations and customer satisfaction. Previously, he honed his leadership skills as a Restaurant Manager Trainee with Popeye's Louisiana Kitchen, where he was instrumental in managing store operations, conducting inventories, achieving sales targets, and leading management teams. In his tenure as a Local Store Marketing Officer at Domino’s Pizza, Whilldy adeptly strategized marketing activities to enhance sales and expand store presence. His journey also includes significant roles at McDonald's, where he excelled as an Assistant Department Manager, supervising maintenance systems and ensuring food safety. Throughout his career, Whilldy has demonstrated strong capabilities in employee management, marketing, and maintaining operational excellence.
Experience
Store Supervisor
CW Home Depot · 2023 — PresentOversee the receiving area by verifying the appearance and quantity of supplier deliveries. Manage the releasing area by ensuring all valid receipts and picked-up items are checked. Supervise the dispatching area by reviewing items scheduled for delivery. Handle customer service inquiries and complaints.Restaurant Manager Trainee
Popeye’s Louisiana Kitchen Inc. · 2022 — 2023Oversee the operations of the store as the main point of contact. Conduct daily, weekly, and monthly inventory checks. Lead the management team and team members. Ensure the completion of profit and loss reports. Set and monitor monthly sales targets and financial objectives.Local Store Marketing Officer
Domino’s Pizza Philippines · 2022 — 2022Lead marketing sales activities for the store. Serve as the field officer responsible for implementing marketing strategies for new store openings. Develop strategies to leverage store strengths for increased sales. Conduct community visits for potential partnerships and analyze store locations for targeted improvements.Asst. Restaurant Manager
Popeye’s Louisiana Kitchen Inc. · 2021 — 2022Manage service quality and oversee the payroll system, training, and scheduling of employees. Ensure product quality standards are maintained. Handle inventory management, ordering, and adherence to food safety protocols.Shift Manager
Popeye’s Louisiana Kitchen Inc. · 2019 — 2021Execute daily operations as a shift manager and maintain cleanliness throughout the store. Ensure prompt and friendly food delivery. Monitor product availability and provide coaching to staff during shifts. Conduct training paths and uphold food safety standards. Act as the Restaurant Training Manager, responsible for certifying trainees.Assistant Department Manager
Golden Arches Development Corporation · 2015 — 2019Oversee the Preventive Maintenance System to ensure all equipment functions correctly. Manage the Building Maintenance System to ensure a pleasant store environment. Handle payroll systems to ensure timely salary payments and address salary inquiries. Act as a mini-HR, overseeing hiring practices and managing employee documentation and benefits. Ensure compliance with food safety standards and coordinate scheduling to balance employee workloads.Internal Manager Trainee
Golden Arches Development Corporation · 2014 — 2015Focus on crew morale and maintain high standards for product quality, service efficiency, and restaurant cleanliness both internally and externally. Ensure top performance within the fast-food industry.
Skills & Expertise
Education
- Bachelor of Science in Hotel and Restaurant ManagementICCT Colleges · 2007 — 2008
- high schoolPinagbuhatan High School · 2002 — 2007
- elementaryIlugin Elementary School · 1995 — 2002
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