Wilfredo L.
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Wilfredo B. is a seasoned professional with a solid background in the fast-food industry, notably at KFC, where he adeptly managed responsibilities as a Shift Leader. His tenure with KFC has seen him progress through roles of increasing responsibility, starting as a Restaurant Team Member and evolving into positions that included duties such as operating the POS system, managing inventory, and overseeing team performance. During his time as a Team Leader, Wilfredo excelled in supervising and training new team members, and managed bulk orders and store operations. As an All Star and Shift Leader, he was integral in maintaining customer satisfaction and ensuring operational compliance. Wilfredo's educational background in Business Administration from ABE International Business College complements his practical experience, positioning him as a capable leader committed to achieving company goals.
Experience
SHIFT LEADER
First core multipurpose cooperative (Assigned KFC BACOOR BOULEVARD, PH) · 2024 — PresentUpdated database and filing system, ordered dry, frozen, and chilled products along with packaging. Ensured legal compliance to maintain store reputation and stability. Scheduled and assigned employees while following up on work results. Coached and monitored staff performance through planning and appraisals. Provided a safe and clean environment for both customers and employees.TEAM LEADER
First core multipurpose cooperative (Assigned KFC BACOOR BOULEVARD, PH) · 2023 — 2024Demonstrated knowledge across all stations, supervising and training new team members. Monitored performance closely, particularly for new hires, and managed stock levels. Oversaw bulk orders and the Party Area.ALL STAR
First core multipurpose cooperative (Assigned KFC BACOOR BOULEVARD, PH) · 2021 — 2023Prepared and assembled products while maintaining cleanliness at the station. Engaged with customers by serving and greeting them, and ensured the condiments area was stocked. Upheld the cleanliness of restrooms.RESTAURANT TEAM MEMBER
First core multipurpose cooperative (Assigned KFC BACOOR BOULEVARD, PH) · 2019 — 2021Operated the cash register (POS) to process payments via cash and card. Took orders, welcomed customers, and ensured the timely stocking of napkin, condiment, and utensil dispensers. Maintained table cleanliness and prepared orders.
Skills & Expertise
Education
- Bachelor of Science in Business Administration - ManagementABE International Business College · 2019 — Present
- High SchoolCamflora National High School · 2012 — 2016
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