Winchel A.
Junior Medical Virtual Assistant
Open to offersNew to PlatformAbout
Winchel A. is an aspiring Medical Virtual Assistant with a solid background in healthcare administration, demonstrated through hands-on roles supporting medical professionals in settings such as East Avenue Medical Center and Amang Rodriguez Memorial Medical Center. With three years' experience in medical record management and patient communication, Winchel has developed strong skills in insurance verification and appointment scheduling, leveraging technologies like EHR Systems, ZocDoc, MS Office 365 Suite, and Google Suite to streamline workflows. Additional exposure to mental health care at Angel Care Custodial Service and the National Center for Mental Health further broadens Winchel's experience in patient support. Winchel has also served as a Customer Service Representative in an international financial account at Foundever and as a Telesales Agent for Allianz Synergia Inc., demonstrating adaptability across healthcare and service industries.
Experience
Telesales Agent
Allianz Synergia Inc · 2025 — 2025Engaged with customers to promote services in the local account and credit card sector through telesales efforts.Customer Service Representative
Foundever · 2025 — 2025Provided customer support on financial accounts, addressing inquiries and ensuring client satisfaction through effective communication.Clinical Experience
Amang Rodriguez Memorial Medical Center · 2024 — 2024Assisted with surgical procedures and prepared patients in the Operating Room, collaborating with medical staff to ensure high-quality care.Mental Health Experience
Angel Care Custodial Service · 2024 — 2024Supported mental health care for patients within a custodial environment, assisting with daily routines and emotional support.Mental Health Experience
National Center for Mental Health · 2024 — 2024Observed and assisted in managing mental health cases at a specialized facility, gaining insights into treatment protocols and patient interactions.Clinical Experience
East Avenue Medical Center · 2023 — 2023Participated in patient care support activities following Essential Intrapartum and Newborn Care (EINC) protocols in the OB Ward, and assisted in pediatric care and deliveries in the Pediatrics Ward and Delivery Room.Clinical Experience
Ospital ng Sampaloc · 2023 — 2023Provided patient care in both the Emergency Room and Medical-Surgical Unit, supporting healthcare professionals in delivering compassionate care.Medical Virtual Assistant
US MEDICAL VIRTUAL ASSISTANTOrganized and maintained electronic health records (EHR) to ensure data accuracy and accessibility for patient care. Facilitated communication with patients via phone and email, providing essential information for a positive experience. Assisted in verifying patient insurance coverage to streamline billing and ensure accurate service reimbursement. Accurately entered and updated patient information and medical histories, contributing to comprehensive medical records. Provided administrative support, including managing correspondence and maintaining filing systems to enhance office efficiency.
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