Xiomara R.

Xiomara R., based in San Mateo, Rizal, Philippines, is a dedicated professional specializing in Email/Chat Support and Customer Service. A BS Psychology graduate with honors from San Mateo Municipal College, Xiomara has successfully completed onboarding and nesting training for a US telecom account, gaining valuable skills in client account activations, CRM systems, and cross-team coordination. With a solid background in administrative and confidential data handling from HR and clinical internships, she is adept at working independently in fast-paced, tech-driven environments. Xiomara's expertise extends to handling live client interactions and order tracking, with proficiency in tools such as MS Excel, Google Sheets, and Citrix Workspace. Her practical experience includes roles as a Customer Service Representative and HR Admin/Support Intern, where she honed skills in order resolution, data compliance, and written English communication.