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Yamkela T. — Junior Online English Tutor from South Africa

Yamkela T.

Junior Online English Tutor

South Africa 2-3 years
Open to offersNew to Platform
Languages
English
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About

Yamkela T. is a highly skilled Online ESL Teacher with specialized expertise in delivering engaging English lessons tailored to students across Europe. Proficient in conversational English, business English, pronunciation, and grammar, she utilizes innovative digital learning tools to enhance student experiences. In her role as a Customer Service representative at Alteram Solution and Tymebank, she effectively facilitated client communication, advised on essential documentation for financial claims, and assisted in account management. Yamkela's academic background includes a Degree in Auditing from Tshwane University of Technology, where she also excelled in leadership and mentorship, earning certificates for her community outreach and student guidance. Her adaptability, problem-solving, and strong English language skills empower her to build meaningful client relationships and deliver impactful teaching solutions.

Experience

  • Customer Service

    Alteram Solution · 2021 — 2022
    Assisted clients in processing claims for maternity leave, sick leave, and unemployment. Guided them on the necessary documentation for their claims and participated in weekly team meetings to discuss updates and product knowledge.
  • Customer Service

    Tymebank · 2019 — 2020
    Facilitated the account opening process for potential clients and helped them download the banking app. Instructed clients on app usage and savings, while regularly reporting to management on targets, performance, and customer complaints.
  • Online English Tutor

    Preply Inc · 2023 — 2016
    Provided tailored English lessons to students in Europe, focusing on conversational and business English, as well as pronunciation and grammar, utilizing digital learning tools and student-centered teaching methods.

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