Yanda N.

Phenyo M. is an experienced professional with a proven track record in customer-facing roles across the retail and sales sectors. As a General Assistant at Dream Tank Agency, Phenyo visited client offices to present and promote products, achieved sales targets through relationship-building, followed up with clients for satisfaction and repeat business, and managed administrative tasks to ensure smooth operations. At Spar Miederpark, Phenyo contributed as a Till Packer & Merchandiser, optimizing product merchandising to support inventory accuracy and maintain visual standards, and delivering efficient checkout operations for enhanced in-store experiences. Most recently, as a Tele-Sales Representative at Platinum Life, Phenyo completed product training, conducted high-volume cold outreach, qualified leads, and employed objection handling and negotiation to boost conversions and customer satisfaction. Phenyo holds a National Senior Certificate and is currently pursuing a Bachelor of Economic Sciences with Econometrics at North West University, bringing technical proficiency, customer service, and advanced communication skills to every role.