Yash S.

Oversaw end-to-end client servicing for brands including DMI Finance, HCL TechBee, Revfin, and Mr. Sunil Bajaj’s personal brand, managing coordination among clients, strategy, creative, and production teams. Translated business goals into creative outputs on social, digital, and mainline platforms through a strong understanding of brand objectives and audiences. Served as the main point of contact between clients and internal teams, facilitating the creation and execution of campaigns such as digital films, brand reels, video content, activations, and mainline creatives. Led integrated campaigns across social media, digital, and offline platforms, ensuring timely delivery and budget compliance. Participated in brand content as an on-camera representative, featuring in Instagram reels and video assets. Managed timelines, approvals, feedback, and stakeholder expectations across projects. Maintained 100% client retention through consistent outputs and solution-based account management. Identified account growth opportunities by expanding content and introducing new campaign and platform ideas. Supported on-ground activations and brand events, including those for JBL, working closely with vendors and stakeholders. Worked with senior leadership on high-visibility personal brand accounts to align with public image and reputation goals.

Developed and implemented social media strategy based on marketing objectives and recent trends. Managed, created, and published original, engaging content, including posts for Facebook, Instagram, and Twitter. Wrote, edited, and adjusted copy in response to social media audience feedback. Tracked and reported key insights such as traffic, engagement, shares, DMs, and conversion rates. Maintained company social media accounts, ensuring content remained current. Coordinated with designers to produce informative and appealing content. Acted as a liaison for client-company communication, handling queries, reviews, and organizing chats and Q&A sessions. Designed and measured the impact of social media campaigns, monitored SEO and user engagement, and suggested content optimization. Stayed updated with digital technologies and social media best practices.

Conducted root cause analysis to address business mistakes and enhance operations. Produced social content in alignment with brand voice and messaging. Defined client goals and provided strategic recommendations for successful campaigns. Built client partnerships to maintain loyalty and drive increased campaign spending. Researched prospective clients to develop and execute cold call lists. Prepared business development reports and presentations. Created marketing, sales, and promotional initiatives to support revenue generation. Established the company’s mission, vision, and cultural values for employees.