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yasmina B. — Junior Multilingual Client Relations Specialist from Argentina

yasmina B.

Junior Multilingual Client Relations Specialist

Argentina Less than 1 year
Open to offersNew to Platform
Languages
EnglishSpanishFrenchArabic
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About

Yasmina B. is a bicultural and multilingual professional with dual Algerian and Argentine nationalities, demonstrating advanced proficiency in five languages: Arabic, Darija, Spanish, French, and English. Currently pursuing Architecture at the University of Buenos Aires, she integrates the logical rigor of scientific training with excellent interpersonal skills. Her professional experience includes working as a Customer Relations Specialist in the commercial and artisanal sectors, specifically in restaurants and bakeries in Algeria. In this role, she optimized the customer experience, managed both local and international clientele, and applied her linguistic skills in French, English, and Arabic to advise, negotiate, and close sales. She was also responsible for operational tasks like cash management and team coordination during peak periods. Additionally, Yasmina B. seeks opportunities in AI language model training, high-level interpretation, and multilingual project management, where she can leverage her unique linguistic expertise.

Experience

  • Client Relations Specialist & Flow Management

    Commercial & Craft Sector (Restoration & Bakery) — Algeria
    Enhanced customer experience by managing local and international clientele in a high-traffic environment and addressing complex inquiries for customer retention. Applied linguistic skills through daily and simultaneous use of French, English, and Arabic (standard/dialectal) to advise, negotiate, and finalize sales. Oversaw operational tasks such as cash handling, ensuring financial transaction compliance, and team coordination during peak periods. Proactively addressed customer complaints with diplomacy, efficiency, and strong interpersonal communication.

Skills & Expertise

Education

  • Scientific Baccalaureate
    Système éducatif algérien · — — 2025
  • Architecture Student
    Universidad de Buenos Aires
  • First Year Validated in Technical English
    Central Faculty, Algeria

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