Yatendra S.

Yatendra S. is a seasoned Process Associate with over five years of experience in Business Operations at GENPACT, focusing on the Banking and Financial Services sector. In his current role with the Nationwide Building Society (NBS) process, he plays a crucial part in the Standing Orders team where he validates customers and sets up regular payments from their accounts, enhancing operational efficiency. His professional journey at GENPACT, headquartered in Jaipur, involves supporting NBS's UK operations through outbound customer service, leveraging his interpersonal skills and ability to work well with others. Yatendra's commitment to excellence is reflected in his recognition through a Bronze Award for production and accuracy, as well as winning team contests in these domains. He holds a Bachelor of Arts degree from the University of Rajasthan and has bolstered his technical acumen with a Post Graduate Diploma in Computer Applications (PGDCA).