Yennam R.
Senior Recovery & Operations Manager
Open to offersNew to PlatformAbout
Yennam R. is a seasoned Recovery Manager and Collections & Operations Specialist with over eight years of experience in the finance sector, specifically in credit recovery and strategy. Currently at First Finance Credit Cooperative Society Ltd, he leads comprehensive recovery operations, enhancing collection processes to improve recovery rates and mitigate financial risks through strategic negotiation of settlements with delinquent customers. Yennam has a strong track record of ensuring compliance while driving performance and resolving complex disputes. As a proprietor of Madhura Services, he successfully managed end-to-end business operations, focusing on finance, profitability, and customer satisfaction. With solid expertise in financial analysis, negotiation, and customer relationship management, Yennam excels in mentoring teams and optimizing operational efficiency. He holds an MBA in Marketing Management from ISTTM, Hyderabad, and a Bachelor's in Commerce from C V Raman Degree & PG College, Mancherial.
Experience
Recovery Manager
First Finance Credit Cooperative Society Ltd · 2022 — PresentOversaw the entirety of recovery operations, enhancing collection processes to boost recovery rates. Engaged in negotiations with delinquent customers to lower outstanding debts and mitigate financial risks. Formulated recovery strategies that adhered to legal and regulatory standards. Kept track of daily collection performance metrics and initiated corrective action plans. Handled complex customer disputes and escalations in a professional manner. Conducted regular team reviews while mentoring staff to enhance productivity and performance.Proprietor
Madhura Services · 2017 — 2022Oversaw comprehensive business operations encompassing finance, budgeting, vendor management, and staffing. Conducted analyses of revenue streams and cost structures to enhance profitability. Identified new market opportunities to grow the customer base. Created financial statements, forecasts, and performance reports. Facilitated recruitment, training, and performance management of employees. Ensured high levels of customer satisfaction through timely issue resolution.
Skills & Expertise
Education
- MBA in Marketing ManagementISTTM, Hyderabad · 2010 — 2012
- Bachelor of CommerceC V Raman Degree & PG College, Mancherial · 2007 — 2010
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