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Yeremia C. — Mid-Level IT Support Specialist from Indonesia

Yeremia C.

Mid-Level IT Support Specialist

Indonesia 3-6 years
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About

Yeremia L. is an accomplished professional with a Bachelor of Information System degree from Gunadarma University. He has cultivated a diverse career, excelling in roles across IT Support, Logistics & Supply Chain, and Account Management. With experience from PT Smartfren Telecom, PT Quantum Laboratoris Internasional, and PT San Media Global, Yeremia demonstrates expertise in technical problem-solving, client management, and operational efficiency. At PT Smartfren Telecom, he strengthened client relations through effective communication and service satisfaction. His logistics role at PT Quantum involved overseeing inventory control and coordination with vendors for optimized delivery. At PT San Media Global, he applied his IT troubleshooting skills to minimize staff downtime, while managing IT administrative tasks. Yeremia’s ability to analyze and solve problems efficiently makes him a valuable asset in dynamic business environments.

Experience

  • Account Management

    PT Smartfren Telecom, Tbk. · 2023 — 2023
    Serve as the main contact for corporate clients, addressing their needs and ensuring service satisfaction according to the SLA. Collaborate with internal teams to explore new partnership opportunities while preparing periodic performance reports.
  • Logistics Staff

    PT Quantum Laboratoris Internasional · 2021 — 2023
    Supervise the movement of goods and conduct periodic stock counts to maintain accuracy between physical inventory and the warehouse system. Work with vendors and logistics providers to optimize delivery schedules, ensuring cost and operational efficiency.
  • IT Support & Admin

    PT San Media Global · 2018 — 2021
    Execute routine maintenance and troubleshooting for hardware, software, and network systems to reduce staff downtime. Manage IT administrative documentation, including hardware inventory, software licensing, and corporate data backups.
  • Warehouse Operational & Packaging Staff

    OCEAN CORPORATION S.R (Utsunomiya/Japan) · 2014 — 2020
    Oversee packaging and arrangement of food products while adhering to hygiene and safety standards. Conduct visual quality control on finished products, ensuring accurate stock counts prior to storage.

Skills & Expertise

Education

  • Bachelor of Information System
    Gunadarma University

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