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Yhansay Z. — Junior Customer Service and Sales Assistant from Spain

Yhansay Z.

Junior Customer Service and Sales Assistant

Spain No experience yet
Open to offersNew to Platform
Languages
Spanish
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About

Yhansay Z. is a seasoned professional with extensive experience in customer service and sales within the tourism and hygiene industries. With a career spanning roles in Spain and Cuba, Yhansay has honed expertise in managing digital tools, problem-solving, and teamwork. He served as an Administrative Advisor at Mathisa, overseeing agenda management, document organization, activity planning, and personnel coordination. His skills were further developed through engagement with suppliers for training arrangements and inventory management. Yhansay is advancing his skills through certifications in travel management and sales, specifically focusing on the use of global distribution systems like Amadeus. His commitment to the tourism sector is evidenced by ongoing training in travel combination creation and event management, positioning him strongly to contribute to travel agencies. Fluent in Spanish with professional English capabilities, Yhansay is committed to continuous improvement and delivering outstanding client interactions.

Experience

  • Travel Agent Training

    Euroinnova · 2025 — Present
    Engaged in customer service training, travel reservations, tourist sales, online portals, and GDS systems.
  • Virtual Assistant

    Mamis Digitales · 2024 — 2024
    Managed tasks, organized schedules, provided customer service, and handled documents using digital tools.
  • Sales Assistant

    Grupo Bolaños · 2022 — 2023
    Handled direct sales and customer service.
  • Sales Assistant

    Carnicería Mi Pueblo · 2023 — Present
    Provided direct sales and customer support.
  • Administrative Advisor

    Mathisa · 2004 — 2021
    Organized agendas and documents, planned activities and meetings, wrote minutes, assisted in personnel selection, and coordinated training sessions. Managed vendor relationships regarding training matters while also performing purchasing and inventory management tasks.
  • Combined Travel and Event Management Training

    Euroinnova
    Participated in training focused on organizing trips, managing events, providing customer service, and utilizing professional English in tourism.

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