YILU R.

Yilu R. is a seasoned communication professional with extensive experience in team leadership, sales process optimization, and the management of digital strategies. She has a proven track record in coordinating call centers, enhancing response times, and improving the quality of information for clients. Her adeptness at remote work, combined with her capability to manage technological tools, underscores her focus on conversion and final outcomes. At CMQ Mediprot, she directed call center operations and spearheaded initiatives that enhanced operational efficiency. In addition, at Corporación JSL, she led digital conversion campaigns, establishing the initial contact for future sales leads. A tactical negotiator, she managed significant media investments at advertising agencies, optimizing client budgets and delivering impactful results. Key skills include digital strategy management, CRM systems, remote communication technologies, and social media coordination. Her expertise extends across the telecommunications and healthcare industries, among others.