Yisa C.
Mid-Level Accounting Staff and Internal Auditor
Open to offersNew to PlatformAbout
Yisa A. is a detail-oriented professional with over six years of experience spanning the fields of accounting, finance operations, credit and collections, and remote customer service. Her expertise in accounts payable and receivable management, financial reconciliation, and CRM operations is supported by her proficiency in platforms such as Housecall Pro, Uleadz, and Workiz. Yisa has served as an Accounting Staff and Internal Auditor at Mortar Masters and Concrete Builders, where she was pivotal in enhancing financial reporting accuracy and supporting ISO 9001:2015 compliance initiatives. Her role as a Locksmith Dispatch Specialist further solidified her capabilities in dispatch coordination and customer support. Additionally, her past tenure as a Credit & Collection Associate and experience in media reporting as a News Reporter with Magnum Radio underline her diverse skill set. Yisa holds an AB in Mass Communication from Pilgrim Christian College.
Experience
Locksmith Dispatch Specialist / Customer Support Specialist
Remote · 2026 — PresentCoordinates locksmith services for residential, commercial, and automotive clients. Manages inbound inquiries and appointment scheduling while dispatching technicians and providing customer updates. Uses Workiz & Uleadz CRM for managing dispatch, scheduling, customer records, invoices, and tracking workflows. Collaborates with technicians to ensure timely service delivery and job completion. Maintains accurate service records and documentation.Home Improvement Specialist / CRM Coordinator
Remote · 2026 — 2026Assists homeowners with inquiries related to renovation and home improvements, along with service coordination. Qualifies leads and handles customer communication for scheduling project appointments. Utilizes Housecall Pro CRM to manage lead tracking, scheduling, customer records, and workflow. Coordinates follow-ups and communication regarding ongoing projects, ensuring organized documentation for operational efficiency.Online ESL Teacher
51Talk · 2025 — 2025Conducts online English lessons for international students of various age groups and proficiency levels. Provides engaging instruction focused on pronunciation, grammar, comprehension, and conversational skills. Adapts teaching strategies based on student performance and learning needs. Employs virtual classroom platforms and digital learning tools while maintaining lesson records and evaluations.Accounting Staff / Internal Auditor
Mortar Masters and Concrete Builders · 2018 — PresentPrepares and processes cash and check payment vouchers with high accuracy. Manages accounts payable, ensuring complete documentation for supplier and subcontractor billings. Monitors purchases, compliance with CWT, and the issuance of checks, including post-dated checks. Reconciles revolving funds while preparing detailed financial reconciliation reports. Oversees vehicle registration, insurance renewals, and cost tracking. Reviews petty cash liquidations per company standards. Monitors aging reports for accounts payable and accounts receivable, following up on settlements. Acts as Internal Auditor and is part of the ISO 9001:2015 Core Team for compliance audits.Credit & Collection Associate
Granduke Financing Company Inc. · 2015 — 2018Prepares and files legal documents for BP22 and SMC cases. Coordinates hearings and court schedules, along with managing case documentation. Handles delinquent accounts through structured communication and negotiation strategies. Conducts barangay hearings and maintains documentation related to these meetings. Develops and implements collection initiatives, process flows, and employee incentive programs. Facilitates seminars aimed at improving team performance and compliance while submitting weekly reports to company leadership.News Reporter
Magnum Radio · 2013 — 2015Covers breaking news, public events, police operations, and disaster reporting. Conducts interviews while creating audio reports using Adobe Audition. Writes scripts and voiceovers, delivering live broadcasts as well as recorded segments. Coordinates with government agencies and emergency response teams for accurate reporting.
Skills & Expertise
Education
- AB Mass CommunicationPilgrim Christian College · 2009 — 2013
- High School DiplomaCanitoan National High School · 2005 — 2009
- Elementary Graduate – Class SalutatorianCanitoan Elementary School · 1999 — 2005